Ragan Speechwriters Conference: Day 2

A busy day at the ranch for over 300 speechwriters who attended the first full day of the conference. Here’s a list of the main points I noted from the six sessions I attended. Since the day ran on parallel tracks, there were a whole other set of presentations I did not capture.

Also, I’ll be writing up my various hallway and meal conversations in a later blog after the conference ends. There are speechwriters here from the PTA, TVA and NSA not to mention the FBI, Health Ministry of Holland and a whole lotta consultants.

Meanwhile, this is some of what I heard today:

David Kusnet Speechwriting in a post-rhetorical era: Is the era of Big Speechwriting over?

The opening keynote delivered in the very the hotel where FDR composed the speech that contained the impassioned plea We have nothing to fear but fear itself. Kusnet was one President Clinton’s main speechwriters, now at the Economic Policy Institute.

Notable points:

  • Political speech is the template for most public discourse. The State of the Union is heard by tens of millions. CEO’s use this as a model. No CEO can risk sounding more ‘presidential’ than the occupant of the White House. Obviously, the bar today is set pretty low. Kerry was ridiculed for sounding ‘too patrician’.
  • FDR was the first President to master the Radio Age. Reagan was the first to really master the TV Age. Who will master the Internet Age – and when will she take office?
  • Big changes are coming and the key take-away from each:

    1. Rise of New Media — don’t speak in the context of the old media.
    2. Decline of a common culture — find a new common ground with the audience but don’t look to the Bible or even the old three Network TV channels for it!
    3. Avoidance of dialog and debate – counter the prevalence of talking at people not to people.

  • Implications for speechwriters:

    1. Write in the speakers natural voice.
    2. Be direct. Begin the speech like a newspaper story. Make them sit up and take notice.
    3. Use simple, muscular American English. Write like Hemmingway not Henry James or Jack Kerouac.
    4. Write like a Jazz musician who knows ‘the sound of surprise’. Say what the audience does not expect to hear. Take risks in both style and content. Be unpredictable.

  • Ron Kirkpatrick Dump the outline! Structure speeches for maximum impact

    Ron is the Manager of Executive Communications at Toyota, USA. He took us through the template from his friend Mark Walton’s book Generating Buy-in: Mastering the Language of Leadership which shows how the intent of every speech should be to build a connection between what is important to the audience and the objective of the speaker via a strategic storyline that tells of a positive future for the audience. The best example of compelling strategic storylines are 30 second television ads and company taglines like GE’s We bring good things to life.

    An interesting tie-in with Kusnet’s plea that we open the speech with something that makes the audience sit up and take notice is the suggestion we start with a solid ‘Scene Setter’ – such as a topical newspaper article, reference to current event or something to grab their attention. Developing the body of the speech follows the ‘law of three’ (Faith, Hope, and … / Lights, Camera, …) and gives a framework to deliver three targeted messages with supporting evidence from stories, data and business experiences.

    The all-important, and oft-missed, conclusion must contain a call-to-action – something that, in my experience, many executives seem to need the most help articulating.

    Walton’s book offers a good practical template that mirrors that used by Speakeasy Inc’s class on content development. Well worth checking out for the $13.75 amazon.com price.

    Tack Cornelius Regrets of a Corporate Speechwriter

    Tack continued with more of the practical tips he shared in yesterday’s pre-conference session.

  • Give your CEO a regular update with annotated transcripts from competitive CEO’s speeches.
  • Ditto for major customers – add a draft ‘stroke’ letter your CEO can email to the customer congratulating him on his remarks.
  • Get out of the trap of being ‘just the speechwriter’ in a large corporation by extending your reach into a variety of executive communications counsel and policy formation that will get you a seat at the policy discussion table. Note: strategic communications consultants are better paid than speechwriters!
  • Leverage speech content. Post it to the internet. Condense the transcript into an Op-Ed piece.
  • Help the CEO explain the corporation to the outside world and to employees. Get him to move away from PowerPoint toward persuasive stories.
  • To facilitate in-house research be sure to build solid networks among employees. When they help you with info be sure to send the CEO a note saving how invaluable they are, cc’ing their manager.
  • Ask conference organizers If you got the perfect speech from our executive, what would it be?
  • Lunch The Best Advice I ever got!

    Assorted senior speechwriters shared their favorite tips ‘n tricks, the best advice they were ever given in their careers (apologies for losing track of who said what):

  • It’s a lot more persuasive if you underwrite rather than overwrite a speech.
  • Tell ’em something they don’t know — collect a file of gee wizz facts to add to your next speech.
  • If you really, really love a passage in a speech you’ve written, better get rid of it quick!
  • Listen as your speaker rehearses. Delete passages where she stumbles.
  • Always insist on face-time with your speaker. Become part of the conversation that makes a great speech.
  • Franz Kafka on the creative struggle of writing:

    You do not need to leave your room. Remain sitting at your table and listen. Do not even listen, simply wait, be quiet still and solitary. The world will freely offer itself to you to be unmasked, it has no choice, it will roll in ecstasy at your feet.

  • The Rev. Jessie Jackson told one of the speechwriters here that the secret to writing a great speech is to

    Go to the point and to the passion.

  • Blanchard Hiatt Reconcilable Differences: How to be a speechwriter in a PowerPoint world

    Blanchard is director of executive communications at Avaya, Inc. He shared a medley of PowerPoint tips n’ tricks – everything from suggestions on minimum font size to acknowledging of the wisdom of Edward Tufte.

    The Ten Commandments of Wisdom for Presentation Graphics:

    1. Speak to you audience before launching your visuals
    2. Keep eye contact with your audience, not with your visual aids
    3. Avoid reading your slides to your audience
    4. Keep text to a minimum; let images and graphics illustrate and dramatize your points
    5. Use a font style that is simple and large enough to read at a distance (san serif 20-24)
    6. Keep the number of points to 3-5 per slide
    7. Ensure consistency of syntax on each slide (if the first bullet point starts with a verb, so should all)
    8. Take the time to introduce, and allow the audience time to absorb, complex information
    9. Put your slide titles to work – they should help deliver the message (think headlines!)
    10. Turn the projector off to focus attention and reclaim the spotlight

    Ron Shewchuk What you need from your speaker and how to go about getting it

    Ron is a Canadian speechwriter working with a number of different companies. He shared his own ten commandments for the speakers he writes for:

    1. Don’t take the name of your company in vain
    2. Always check the facts
    3. Don’t whitewash the part or paint too rosy a picture of the present, or falsely brighten the future
    4. Keep the speech short
    5. Use plain language
    6. Present a thesis, back it up, and end with a call to action
    7. Don’t say anything you would not want to see in the newspaper the next day
    8. Understand your speech has a life after you deliver it (leverage it!)
    9. Make the speech consistent with company values
    10. Never publicly refer to your speechwriter

    He then shared his own list of a speechwriter’s responsibilities:

  • Keep the needs of your speaker and his audience in mind
  • Treat your role with integrity and professionalism
  • Write in the speaker’s voice, not yours
  • Know the difference between fact and opinion
  • Format speeches so they are readable
  • Watch your speaker deliver the speeches
  • Keep the number of reviewers to a minimum
  • That’s all for tonight, folks!

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    […] Last week at the Ragan Speechwriter Conference David Kusnet asked how politicians can best communicate in the post-rhetorical era. One example of a public figure making waves recently is Italian Prime Minister Silvio Berluscino. […]

    […] Thanks to the Ragan Speechwriters Newsletter for acknowledging my blog on their Speechwriters Conference. For those of you who want to read those blog entries, you’ll find them starting here and continuing here, here, here and here. No Tags […]



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