Representing large numbers in a speech

As I’ve written on this blog in the past, it’s important for speakers who are subject matter experts to present statistics in a way that makes sense to the audience. This can sometimes be done with effective graphics. At other times an analogy or comparison works well.

Oil by Tom BowerIn a recent Wall Street Journal review of Tom Bower’s book Oil: Money, Politics, and Power in the 21st Century a couple of very effective examples caught my eye:

  • The world spends $2 trillion on oil annually. That’s $4 million “every minute of every day, every day of every year.”
  • The world produces nearly 1,000 barrels of oil every second. “If those barrels were physically stacked up, the pile would grow taller at 2,000 miles an hour.”

The last statistic could be made even more vivid by explaining that this means the barrels would circle the earth every twelve and a half minutes. Quite a gusher!

Once the true scale of the Deepwater Horizon disaster in the Gulf of Mexico is known we’ll need vivid and creative ways to explain the scale of the spill in ways that ordinary people can make sense of.

505 Top tweets from Cisco Live!

The annual Cisco Live! Conference was held June 27 – July 1, 2010.

The big Cisco event came in two flavors – Cisco Live in person at the Mandalay Bay Hotel in Las Vegas. Cisco Live virtual offered those of us who could not travel a (greener) alternative to Vegas and an opportunity to attend numerous sessions online.

Attendees generated over 7,000 tweets under the hashtag #cllv10.

Twitter is ephemeral. It only maintains 10-14 days of content, so this information will soon disappear. However, here’s a useful permanent archive all of the tweets. It’s with deep gratitude to all the attendees who posted their messages that this content has been made available worldwide on Twitter. Thanks!

Building on an idea of listing of “top tweets” I first experimented with at the Detroit Ragan Corporate Communicators Conference at the GM Headquarters in May, and extended at the San Jose Ragan Social Media Summit held at Cisco in June, I’ve curated a list of 505 tweets I found most content-rich and interesting; adding links where appropriate for easy reference; consolidating others. Removing the re-tweets (RT’s) alone reduced the number of total tweets from 7,000 to 5,700.

Full disclosure: I am employed by Cisco as an executive communications manager. I’m not a network engineer, nor do I play one on TV.

I aimed for brevity and so none of the Twitter handles or attributions are listed below, so search the archive if you need sources.

Please share your own experiences of the event in the blog comments (or on Twitter!). I apologize in advance if I omitted your favorite tweet – please add it to the comments below.

Enjoy!

CiscoLive 2010 Wordle.com tag cloud
Click to enlarge – Image by Wordle.

  1. 10,000+ network engineers having lunch http://twitpic.com/20s53y
  2. 23,000 people onsite for CiscoLive @carlosdominguez states.
  3. 35% of US population posted or updated some sort of social media in the last 24 hours, wow.
  4. 62 mil searches will have been done on Google in the next 30 minutes. By 2013, more video will be searched & consumed than ever.
  5. A little more NetSim demo footage
  6. A more realistic live network is coming to R&S lab, including live background traffic and flapping routes etc. Sounds a year out.
  7. After this EEM session I think I’m going to have to go buy that new Cisco Press TCL book. This stuff is awesome!
  8. Ah…just learned why we can’t use 10Gb twisted pair cabling for FCoE. High bit error rate over the twinax cables. Explains that.
  9. All about leveraging your investments and relationships … Collab Cloud + On-Premises Integration + Service Provider Integration.
  10. Amazing application of Cisco technology: Network Emergency Response Vehical (NERV).
  11. Astounded how much social media is integrated into this conference, and how useful/important twitter is proving. Great job Cisco.
  12. At Cisco CTO talk. I’m glad tech finally allows for “collaboration” – how did civilization last 10K years without it?
  13. At Cisco Expo in China, mayors wanted to know how Cisco tech will help healthcare sys & grow jobs not switches & routers.
  14. At CiscoLive keynote 2 in Las Vegas. Padmasree is great speaker (and coolest name around Ms. Warrior.)
  15. At Cisco Live, we’re using our own Customer Collab technology to listen to tweets from attendees and respond to their requests.
  16. Attending IPv4 Exhaustion: NAT and Transition to IPv6. Reminds me of http://xkcd.com/742/
  17. Attending IPv6 Deployment Experiences, speakers impressive, from Comcast, Google, Microsoft, Cisco, etc.
  18. Auto login to extension mobility will be a great productivity enhancer, for both hoteling and traveling users. Cool!
  19. AutoStitch panoramic photo app is blazzin fast on iPhone 4. Processed 10 shots in < 30 sec! Mandalay Bay at #cllv10 – http://ow.ly/i/2jaY
  20. Barry O’Sullivan: Collaboration is going inter-company, we need to think beyond the firewall.
  21. Barry O’Sullivan: Talking abt Cisco’s collab innovation rodamap, including extended mobility capes & social media cust care + more.
  22. Barry O’Sullivan: We’re going to take video everywhere and it’s going to be part of everything we do. Put people @ center of collab.
  23. Been following Cisco for 17 years. They’ve come so far and really are just getting started. Great vision+execution.
  24. Ben Mezrich (author of Accidental Billionaires which led 2script 4 Facebook movie) giving final keynote – http://om.ly/nIOu
  25. Best thing Cisco’s done is buy WebEx.
  26. Big bets for Cisco – Video, Cloud, DC / Virtualization, Smart communities .
  27. Blog by Jerome Henry: Cisco believes in cloud networking future.
  28. Blog Post: Cisco announces WAAS enhancements for application delivery at CiscoLive.
  29. Blog Post: CiscoLive 2010: The last two days.
  30. Blog: CiscoLive 2010.
  31. Blog: CiscoLive 2010 – It’s all about the Milk & Cookies – comments welcome
  32. Blog: CiscoLive 2010 – The First 36 Hours.
  33. Blog: CiscoLive 2010 Tuesday & Wednesday recap.
  34. Blog: My crystal ball (and gut) say we should be “Expecting a Different Kind of Cisco Live”.
  35. Blog: Professional Life Update.
  36. Bonus: Got to shake hands with @carlosdominguez (Altho, I am still pulling for @padmasree in winning the tweep count.
  37. Borderless network trust and sec needs all Cisco network OR standards that are not being developed.
  38. Bos: 3 areas differentiate Cisco Quad. Open architecture, fine grained policy, video.
  39. Bos: Cisco Quad enterprise social sw just announced at #e20 see it at the Cisco booth.
  40. Bos: WebEx first collab app on iPad.
  41. Bos: says 25% of R&D on interoperability. In our DNA.
  42. Both Google and Microsoft use OSPFv3 for their IPv6 IGP. Interesting. Both said they might use IS-IS in the future.
  43. Brian Lett is talking about Eliminating the War Room with #emcionix at emc booth. Read his blog yet?
  44. Bridgewater boosts interoperability in NGNs.
  45. Bridgewater Joins the Cisco Developer Network and Completes Interoperability Verification Testing.
  46. BRKSEC-3061Adv Sec Mgmt & IC good enough to keep me alert the morning after CCIE party. Need more on ops structure & process tho.
  47. BT and Cisco extend hosted unified communications service to U.S. market.
  48. Burg/Borderless: “1.3 billion mobile devices expected w/i 3 years” – do I hear an IPv6 tie in there?
  49. Burg/Borderless: 80% of the Internet is ‘dark’, i.e. not recog. by URLs / crawled / known.
  50. Burg/Borderless: Anytime, anywhere, any-how, from any platform … but aiming to cover the 80% commonground.
  51. Burg/Borderless: SensorBase: largest vuln resource; moving beyond content, reputation, signatures & into context/awareness.
  52. Burg/Borderless: Talking enterprise security now, but all of the L3 parts are IPv4-only – need to be updated w/ Eric’s input.
  53. Burg/Borderless: The transparent implementation uses WCCP, therefore no IPv6-Right? Again, whole preso so far = very IPv4-centric.
  54. By distributing a doctor’s services via Cisco Telepresence they are up to 200% more efficient.
  55. C&W selected Cisco #UCS for their hybrid #cloud IaaS w/ newScale for easy-to-use on-demand provisioning.
  56. Cable&Wireless launches #cloudcomputing w/ Cisco UCS + newScale for self-service provisioning.
  57. Carl Wiese: Collaboration is a journey, not a project. It’s time to move forward in that journey.
  58. Carlos Dominguez “54% of companies block social media” Legal teams spook them.
  59. Carlos Dominguez given your presentation today, thought you’d like this blog.
  60. Carlos Dominguez: We (all of us) are the forefront of changing the world. Take the knowledge you got @CiscoLive. It’s power.
  61. Carquest uses Cisco WAAS to optimize bandwith and Infovista VPM to monitor utilization.
  62. CEMA10 field trip to was very impressive! NOC (network ops center) in the middle of the foyer in “fishbowl” style is brilliant!
  63. Chambers even after all this years looks really passionate and very much hands on.
  64. Chambers fielding questions from a room full of CIOs. http://twitpic.com/20uxmt
  65. Chambers in action http://twitpic.com/21as7s
  66. Chambers Keynote: Cool to see him walking the crowd.
  67. Chambers Keynote: Elaborate intro by http://tweetphoto.com/29842647
  68. Chambers makes thousands of engineers feel that they are being heard and that Cisco is listening. Makes them feel great. Smart.
  69. Chambers on Cisco Cius and Apple iPad coexistence within Cisco customers: “We love anything that loves networks.”
  70. Chambers recorded presentation to to #giic … want all presenters to remember this – http://su.pr/1YrlDC
  71. Chambers: Cius used by teachers in classroom: world must change approach to education.
  72. Chambers: “Cisco had no choice to take on the giants in the data center”. I think HP threw the first punch.
  73. Chambers: “Culture change and Process change are the difficult part. Not the technology” ref biz model/cloud.
  74. Chambers: “If a picture is worth a 1000 words, a multimedia video is worth a million words.” Big networking implication.
  75. Chambers: Aligning Business organization, dynamic models, with the Cloud(tech arch)…
  76. Chambers: Bank of America has over 200 high end TelePresence systems.
  77. Chambers: Business Architecture is enabled by Technology Architecture.
  78. Chambers: CiscoLive 2010 Will someone please tell him that chasm is pronounced kazm?
  79. Chambers: Cisco needs to put in the highway so customers can drive on it.
  80. Chambers: Cisco UCS grew 168% sequentially Q/Q – but building off small numbers.
  81. Chambers: Companies or countries that don’t change will be left behind.
  82. Chambers: Every biz mgmt mistake I have made was because we either moved too slowly or couldn’t create a repeatable process.
  83. Chambers: Expense cutting is done, executive leaders need to increase productivity via network economy.
  84. Chambers: Focus 1st on vision & differentiation from competition, then execution for next 12-18 months.
  85. Chambers: Innovation and operational excellence are now in parallel.
  86. Chambers: It’s about virtualization first in the datacenter then on to your home.
  87. Chambers: It’s not about information, it’s about the network … the network economy. The devices, all connected.
  88. Chambers: like the way he is walking around the audience.
  89. Chambers: Market transitions wait for no one.
  90. Chambers: Networking moving from being plumbers to enablers of IT.
  91. Chambers: Our next transformation requires not technology, it requires process change and culture change.
  92. Chambers: Talking innovation: Cisco went from ~380 patent applications in Q1 to ~770 in Q3.
  93. Chambers: The drive to change starts from the consumer and moves to the datacenter.
  94. Chambers: Use the power of collaboration, process replication, organizational change…
  95. Chambers: Virtualization and cloud computing. Huge interest. Companies are looking to jump the chasm.
  96. Chambers: We can take a brand new idea … assign it to any two Cisco execs … and have it in front of BoD in 45 days.
  97. Chambers: We have the ability to see beyond the challenges of the immediate future.
  98. Chambers: We will continue to innovate at a pace that will challenge competitions to keep up.
  99. Chambers: We’re positioned to be your best business partner.
  100. Chambers: Whatever you use in your personal life, you will use in your business life.
  101. Check my blog on CiscoLive.
  102. Check out the latest offering from Cisco to address our Energy challenges. Launch later today!http://bit.ly/9e6pkb
  103. Check out this case study about a server guy named Steve: http://om.ly/mizO Look for Steve in newScale’s booth.
  104. Check this out this customer testimonial from CiscoLive by @metroPCS – http://dld.bz/jGQS
  105. Chris Botting: Your customers are talking via social media channels. Sometimes comments are good, sometimes not-so-good.
  106. CIO panel from Cisco, Teletch, Modec & KROLL focusing on value of virutalization, w/ a lot on storage virtualization in particular.
  107. Cisco achieved $1.052B in net benefits from its collaboration strategies, roughly 30% from innovation and growth benefits.
  108. Cisco and open platforms: Android… a phone is not a phone anymore, its a device to “connect”.
  109. Cisco announces FabricPath – need to tease out marketing as this isn’t just TRILL on Nexus
  110. Cisco announces the availability of the Cisco Hosted Collaboration Solution.
  111. Cisco Author- Lance Hayden. IT Security Metrics- Practical framework for measuring security. http://amzn.to/afsiOV
  112. Cisco collaboration accelerated teamwork: 40 mins saved each day, 31% fewer trips, 87% report + experience, 4.3% revenue growth.
  113. Cisco created virtual sales specialists & gained 6-15 hrs of productivity, 50% incr cust interactions, 70% incr work/life balance.
  114. Cisco Delivers Data Center Architectural Flexibility to Support Virtualization and Cloud-Based Environments.
  115. Cisco EOS looks like a biz version of Ning or Google Sites.
  116. Cisco FabricPath gives you up to 16 active L2 links w/o spanning tree.
  117. Cisco FabricPath: ambitious but pricey – http://is.gd/daag1
  118. Cisco has a private cloud which allows provisioning of compute power in 15 min.
  119. Cisco industry first … first intercompany call with regular phone numbers earlier this year.
  120. Cisco is committed to multi-platform, multi-device collaboration with our collaboration portfolio.
  121. CIsco launched over 400 new products last year. CRS-3, Nexsus, Catalyst, ASR, Vblock, etc…
  122. Cisco Movi for Mac and Windows – dial in to all kinds of video, inc. Telepresence.
  123. Cisco Pulse internal deployment results: 5,600 users, 2+ hours saved/query, increased quality of responses, reduced sales cycle time.
  124. Cisco Pulse will fundamentally change skills-based routing … And other ‘disruptive components’ like video-enabled Customer-Care.
  125. Cisco resp: Both. Vision from the top. Execution is collaborative. Drive is productivity, growth, and innovation.
  126. Cisco retail architect Bart McGlothin demo Virtual Expert to John Chambers at CiscoLive http://yfrog.com/5op5xej
  127. Cisco rolled out Webex IM and Presence to 30K people in 2 weeks. That’s the beauty of the Collaboration cloud.
  128. Cisco Show & Share: Collaboration through Video http://bit.ly/cDTHtm
  129. Cisco Smart Care Service combines networkwide tech support with ongoing network monitoring and proactive network.
  130. cisco soar – a new expertise locator. — seems like an important step in the evolution of enterprise collaboration.
  131. Cisco Social Media Customer Care demo is pretty cool! Saw our tweets real-time!
  132. Cisco Tablet Cius anncd at #cllv10 – everything the iPAD should have been.
  133. Cisco Teleprescence Collaboration using Tandberg technology.
  134. Cisco to make an Android tablet.. Cool idea but it is very very tiny. WIll there be a larger option available in the future?
  135. Cisco to offer Wi-Fi-enabled Flip, enterprise video transcoding, and iOS video app.
  136. Cisco UC roadmap looks great with exciting new features and enhancements to existing ones!
  137. Cisco Unified Contact Center ties into social media tools, including Cisco Quad through open APIs.
  138. Cisco Video Surveillance Monitor (VSM) requires Internet Explorer / ActiveX … So no Cius support? whoops?
  139. Cisco WAAS announces enhancements for application delivery today at CiscoLive.
  140. Cisco Web 2.0 collaboration initiative benefits and costs: net 2-yr benefits greater than 8x the cost, payback = less than 1 yr.
  141. Cisco: Absolutely, focus on the larger org change and biz process is a harder convo to have, but biz results inspire other groups.
  142. Cisco: Bring *people* back into collaboration with any-to-any video, instead of just email, documents and presentation sharing.
  143. Cisco: The Power to Control Your Converging IT Infrastructure From a Single Console. http://bit.ly/9BQVUr
  144. CiscoDC #NetApp #VMware validated design 4 Secure Multi Tenancy in a virtualized DC – its the real thing #IVA http://bit.ly/c7L2Vd
  145. CiscoLive – I agree social media is an integral part of this experience.
  146. CiscoLive and the global unveiling of Cisco Cius, a new world for collaboration. – I’ll admit, I’m getting goosebumps watching this.
  147. CiscoLive attendees loving the Cisco UC 8.0 integration.
  148. CiscoLive has been awesome! Check out my new tattoo!
  149. CiscoLive I would love to see an architecture/troubleshooting session on ME3400/ME3750/ME3600X/ME2800X platforms next year.
  150. CiscoLive I’m baffled why session #BRKCCT3005 wasn’t selected for recording, already heard lots of requests due to overlap.
  151. CiscoLive is one of the best conferences I have been to. Every session had in-depth tech info that I can use with no sales/marketing BS.
  152. CiscoLive NOC Tour: 400 APs, 150 access switches, 6500 VSS core, over 3k wireless clients, 200Mbps Internet uplink.
  153. CiscoLive: one of the few places where men have to wait in line for the restrooms, but women do not.
  154. CiscoLive’s theme is “Knowledge is Power!”
  155. Cisco’s Home Energy Management Launch – my take from C-Scape.
  156. Cisco’s IME inter-company solution is the real deal. It’s greatly enhanced collaboration between CDW UC team and our Cisco peers.
  157. Cisco’s IPICS bridges communication media, 4.0 starts @ 1/4 the price …and the mobile client supports Android & iPhone, incl video.
  158. Cisco’s Making a #Tablet? That’s Like #Apple Making a Connected #Grid Router in Wall Street Journal.
  159. Cisco’s Network Emergency Response Vehicle http://bit.ly/8ZVESQ http://bit.ly/btPOCR http://bit.ly/cmGviI — totally awesome.
  160. Cisco’s new FabricPath supports Transparent Interconnection of Lots of Links (TRILL) http://datatracker.ietf.org/wg/trill/charter/
  161. Cisco’s Todd Famous (awesome name) demoing social interaction solution for use in financial services. Very relevant.
  162. Cisco’s TRILL drill: FabricPath beats IETF standard to market – http://bit.ly/crgRtq
  163. Cisco’s UC cloud. Partners must innovate with new services–reselling cloud slices is a volume biz. http://bit.ly/aFwbBr
  164. Cisco’s Unified Communications platform now available as a service.
  165. Cisco’s video big bets: transform TV, media/entertainment, advancing advertising, reinvent collaboration and communications.
  166. CiscoVNI: active multitasking and passive networking = 13 hrs of extra IP per day. Probably not so much outside mature markets.
  167. Cius – general availability in the first quarter of calendar year 2011. http://newsroom.cisco.com/dlls/2010/corp_062910.html
  168. Cius – I agree $1k is not mass consumer, maybe make a mini? (‘You’ is half of ‘us’==”Ciyou?”) http://su.pr/2FNshh
  169. Cius cool, especially real-time HD video and telepresence, but dock looks like tiny 1970s TTY. http://tinyurl.com/39vmetx
  170. Cius could change education entirely!
  171. Cius has front- & back-facing camera, plus HD based on an open system. A personal TelePresence system! iPad killer!
  172. Cius Intel Atom 1.6-Ghz may be key to beating Apple iPad, which has 1 GHz A4. http://tinyurl.com/27mpe8u
  173. Cius is an interesting name. Is it a coincidence that it is pronounced “See Us”?
  174. Cius is now your personal HD Telepresence device. Book reader too!
  175. Cius is really a tablet for business. Using Android platform because its open. Thr will be many tablets states Padmasree.
  176. Cius looks cool! Dammit I just bought an iPad.
  177. CIUS ‘See Us’…..Web 2.0 in action. Mobile platform that dovetails with the Enterprise…
  178. Cius tablet brings the world to the classroom on a whole new level w/live video in Aegean Sea! WOW!
  179. Cius: Android-based – does grades, attendance, create ebooks, conferencing: Collaboration; Supports HDMI & Bluetooth headsets.
  180. Cius: Children of the future are going to have it soo good with Cius in the classroom.
  181. Cius: UCS and AnyConnect client capability, nice! … But they should use Swype for the keyboard?
  182. Clean air APs will only make rrm changes to its own radio, it cannot influence the rrm settings of surrounding Aps.
  183. Cliff Meltzer: It’s less about installing and running infrastructure — it’s about adjusting to business models and market changes.
  184. Cloud panel at ITES: Security is not the only concern. Its about having the right services and service management.
  185. Cloud panel at ITES: Talent and resources to deliver cloud and virtualization solutions is scarce. Need to grow expertise.
  186. Cloupia helps customers to overcome “Barriers to Broader Cloud Adoption” mentioned by Padmasree.
  187. Collab strategic dir: Interop open arch, flexible consumption models, ent social sftw, secure inter-co, video coms = integrated exp.
  188. Collab wasn’t for a specific project. Needed to take all comms to the next level. Dialtone isn’t enough to bring people together.
  189. Collaboration – foundation for Cisco sales with customers, within the sales force, within the company, outside the company.
  190. Collaboration, “a river that runs through everything we do” – http://twitpic.com/20kj1m
  191. Comcast goes live with IPV6 trials – check it out by registering.
  192. Comcast speaker says they want to divorce themselves from IPv4.
  193. Comcast speaker shows graph of access times to sites via IPv6 vs IPv4. IPv6 is slower. Not good. Tunnels part of the problem.
  194. Contact Center with 550 agents from 25 rack servers down to 13-14 blades on 2 chassis with virtualization.
  195. Cool that they are showing so many iPhones at Cisco Live, even if Apple people are confused about what IOS means.
  196. Cool, live translation for hearing impaired too. Very inclusive.
  197. Correlation: the ratio of women to men is about the same as Apples to PCs at CiscoLive – I think I even saw an iPad
  198. CTI will also die. All Cisco UC engineers are rejoicing!
  199. Current number of Voice CCIEs as of June 27th, 2010 is 1,219.
  200. Cust collab framework: start w/ customer contact center, extend to partners and experts, social media, brand mgmt, biz video apps.
  201. CVO also provides consultative guidance for automating the deployment and management of remote sites. #servicesbooth.
  202. Dan WIng: DNS64 works great, for things that use DNS – not so much for things that uses IPv4 literals (req ALG, & kudos to T-Mobile.)
  203. Dan: Instead of adding new features / functions, applications are having to diddle with these 120 pages of (NAT traversal) spec’s.
  204. Dan: Long tail to IPv4 (as-in prolonged / permanent) … “NAT IPv4 where we must, but get IPv6 deployed.”
  205. Darrin Simmons: presenting Quad at CiscoLive – New ways to collaborate in an enterprise.
  206. Darrin Simmons: Cisco Quad has 3rd party UC Integrations so you don’t have to “throw away” previous UC/client investments.
  207. Darrin Simmons: see’s Quad as replacing email aliases . Shows video – http://bit.ly/9pQRXs
  208. Darrin Simmons: shows profile with tags, posts, pictures, activities, docs, and his status updates – all on Cisco Quad. Communities up next!
  209. Darrin Simmons: talks Cisco Collaboration Architecture: http://bit.ly/duwvHv
  210. Darrius Jones: Cisco deployed: Mtg Center, Call Manager, WebEx, and more.
  211. Darrius Jones: lessons learned – Learn the “what’s in it for me”, what problems do your customers have, work to fix the problem.
  212. Darrius Jones: Perception of Cisco in Collaboration … confused at 1st but with WebEx and Tandberg acquisition Cisco is leader.
  213. Darrius Jones: We don’t start with ROI, we start off with an exp – what is the desired outcome and then how do we deliver that exp?
  214. Datacenter 3.0 lab! I just configured Nexus 7000s, a MDS9506 and a UCS blade system. Awesome to combine technologies.
  215. Debra Chrapty tells about her first days at Cisco after coming from Microsoft – now onto SaaS architecture.
  216. Debra says increasing focus on developer tools and APIs. Building on Jabber XMPP.
  217. Demo of MXE streaming to different end points. also showing real-time recording and pulse video search and alerts.
  218. Demo: Bluetooth proximity, Cisco Quad … and a cust issue includes LinkedIn, Facebook, Twitter, Email, Phone-call, SMS #cllv10 – ScaryCool!
  219. Demonstrating the social media customer care sltn & the campaign dashboard. http://twitpic.com/2134u3
  220. Deploying Nexus 7000 in Data Center Networks class is awesome. For all you at Ciscolive its class BRKDCT-2951
  221. Despite being visually wiped from messaging, Scientific Atlanta’s brand won’t die. Chambers has uttered it now 3X.
  222. Did presenter mention to just run jumbo MTU on IP transport to avoid mucking with server MTU? Seems like best option.
  223. Did you know newScale provides self-service for Cisco UCS? http://om.ly/mwOQ Stop by the newScale booth for a demo.
  224. Do you know the five factors for successful collaboration? http://ow.ly/24WIC
  225. Do you really know what happens in the server room? Check out #SolarWinds totally new video for CiscoLive.
  226. Ed Flavin, CIO of Modec : The biz trusts IT, so we have the credibility to virtualize anything. Our mission is to just make IT work.
  227. EEM is awesome. So much I want to do with it!
  228. Efficient cloud delivery of education takes priority over privacy. (paraphrase)
  229. EMC Symmetrix VMAX disk cabinet. 240 hard drives. Even us network geeks have to gawk at that! http://moby.to/kt0o4e
  230. Enjoyed both of the keynotes at Cisco Live, some good food for thought, good to see Padmasree shout out to CCIEs re Cloud
  231. Enterprise knowledge = real time, deep packet analysis. Search based on keywords/tags.
  232. Enterprise Social Software – enables employees to work together in new ways, integrating real time communication capabilities.
  233. EoMPLSoL2TPv3, holy acronym batman.
  234. Even John Chambers talks to the #EMC Vspec Team. Check it out! http://twurl.nl/23k8ht
  235. Evolution of Computing Architecture — Data Center 1.0 Scale Up, Data Center 2.0 Scale Out, Data Center 3.0 Unified.
  236. Example of using quad to accelerate employee on-boarding; use profile, communities, videos & searches to find related content etc.
  237. Excellent information shared at Cisco UC roadmap session. Excited to see new mobile UC enhancements coming in 8.5 release!
  238. Excellent presentation Padmasree. I’m always impressed with the business model and success of Cisco.
  239. Expect CCIE Voice written complete refresh announcement in the next 45-60 days.
  240. Expect to see 10GBase-T solutions for FCoE later this year. (Cisco is already supporting on Catalyst product lines.)
  241. Extend your current Unified Communications investments … integrations throughout the Collaboration portfolio.
  242. Externalization of the Enterprise: Not just context anymore but in some cases core processes, expertise, and infrastructure.
  243. Fascinating presentation @benmezrich! Truly enjoy your work! Looking forward to seeing Accidental Billionaires movie!
  244. Fascinating to see a transition unfolding. Even better, being part of it.
  245. Financial advisor/agent and customer uses WebEx Meeting App on the iPad to discuss 401K in live meeting.
  246. Financial Services Agent proactively reaches out through Twitter to help change his direct deposit form.
  247. Fine line between cool and creepy when orchestrating social CRM interaction. Kind of like hot peppers use sparingly.
  248. For emphasis: WRT IPv6 = Current FWSMs and ACEs must be forklifted & no IPv6-only VPN client from Cisco until ~2012 #SadNews.
  249. For those of you who attended BRKRST-2301 yesterday or will today you can get the full slide deck at http://bit.ly/cs42gb
  250. Fortune resp: Enable users to see the biz value. Start w/small use case which will catch fire and eventually ignite an inferno.
  251. Fortune resp: If it’s scalable & replicable, then IT will pay attention. If it’s an occasional event, it’s harder to get their attn.
  252. From IPv4 Nat Session: IPv6 == 56 billion billion billion addresses per person. I need more toys.
  253. Funny. Presenter says Cisco has lots of “TLA” Three Letter Acronyms.
  254. Gave into geek vs practical urges – switching from WLANs (practical) to LISP (geeky) at last minute.
  255. Geeks have such a charming sense of humor! RT@stilgar There’s no place like 127.0.0.1
  256. Gen-Y: We expect a level of proactive engagement in the way we engage. Too true!!
  257. Gillett sees cloud computing as revolutionary in the long term but over-hyped & misunderstood.
  258. Good convo with a reporter. Says #socialmedia has forced him to insert more of his opinions in articles to stay relevant.
  259. Google IPv6 speaker says they don’t depend on DHCPv6. They use SLAAC (Stateless address autoconfiguration). No DHCPv6 on Mac OS X.
  260. Google speaker just said they they are actually running out of RFC 1918 addresses! They need IPv6.
  261. Google speaker regarding IPv6: “Dual stack when you can; tunnel when you must.”
  262. Got multiple DCs in a metro area? Check out tested #CiscoDC #NetApp #VMware Long Distance App Mobility http://bit.ly/aahsye
  263. Great conference, fav sessions were UCS XML API and UCS QoS and Security. Missed out on Sean Mcgees session. Overall great week.
  264. Great day at CiscoLive. Chatted w/ Scott Morris a bit, got a few CCIE Sec tips from Yusuf Bhaiji himself, plus got a tweet from @padmasree.
  265. Great discussion and information shared at UC on UCS panel discussion! Looking forward to multiple app support on C series.
  266. Great presentation from McNab on mapping IT strategies to business.
  267. Great preso by @benmezrich at #CiscoLive. Tlkd abt Bringing Dwn the House. Now talking abt #Facebook.
  268. Great Q&A w/ John Chambers at the CCIE NetVet dinner! My first time attending, and it’s impressive openness.
  269. Great recap of CiscoLive from an analyst POV.
  270. Great to see Cisco’s Collaboration Innovation Roadmap focus on video and expanding mobile platform support.
  271. Great to see the focus on video!! Would love to see addl interop between cisco vid and apple FaceTime!
  272. Great verbiage on ‘availability engineering’ coming in BRKRST-3365, (RE: DAAP tool). I consider myself part of the choir” (whoops )
  273. HA WAN session recommends IP-SLA w/ EOT.
  274. Has anyone thought of the impact the Cius has to Microsoft both Operating system and MS Office. Do we really need them?
  275. Here goes Cisco CEO John Chambers in his keynote walkabout… i wonder if he gives a route to the camera people first..
  276. Hey check out real life Cisco UCS production experiences at http://bit.ly/aWWfX2
  277. Hilarious seeing all of the “will trade iPad for Cius” tweets.
  278. Hot Geek pr0n action: Cisco Flip plugs directly into Cius tablet.
  279. How do CiscoLive attendees define #cloud computing? Check the Top 3 responses http://bit.ly/cQSHOr
  280. How do you overcome islands of productivity interconnected by PSTN? IME enables high-quality voice & video across internet.
  281. How IT service assurance optimizes performance on Cisco nets, according to CA Technologies http://bit.ly/c8eBnr
  282. HPTF latest DC switch claims 2x performance, 50% less power at 35-40% cheaper price; we’ll see what comes out of next week.
  283. I am the World’s Most Interesting Intern: Vegas edition – http://bit.ly/a7Pmgd
  284. I can’t believe the UCS 6100 can’t deal with L3 qos tags. Is it smart enough?
  285. I don’t get it – how does blocking a SaaS app at network level prevent access out of band e.g. 3G device? false security?
  286. I feel like my brain is going to explode from all the information I’ve gotten this week.
  287. I just bet a coworker that John would come down off the stage 5 minutes into his speech. He bet 2 minutes. I lost.
  288. I just love hearing Cisco push AS. Because partners just aren’t good enough for “the tough stuff.”
  289. I like how when Padmasree 1st used the word ‘network’ in this segment, the representative img that came up was fabric looking
  290. I like the PPTs … much better than the “insane rubbish” of last year… http://yfrog.com/jwbrjp
  291. I like what I see of ACS 5 so far.
  292. I lurv it when companies spend money on flashy events. I am so shallow. http://myloc.me/8B3uH
  293. I really appreciate how the presenters repeat the attendees questions. Big rooms can make it hard to hear.
  294. I think Chambers should have used a jet pack to land on stage like Tony Stark did in Iron Man 2.
  295. I think Padmasree forgot app/service developers in cloud value chain. Huge shift and lucrative opp for app/services delivery.
  296. I use Movi every day & love it! RT @tfraz06: Cool movi demo for pc and mac. Amazing quality.
  297. I want to be Padmasree or Allison Watson (#WPC10) when I grow up! Brilliant WOMEN in Technology & life.
  298. I was a little skeptical of deploying dial plans like a routing protocol with SAF, but this looks pretty interesting! #BRKUCC2003.
  299. I wasn’t aware – there are known problems with WCS pushing templates with preshared keys or radius keys, it sometimes fails silently.
  300. I would like to see someone like Padmasree in charge of Facebook.
  301. I’d like to see SAF CCD learned routes in the GUI rather than having to go to RTMT. Just sayin’.
  302. if the slides are dynamic with moving content, why do we get PDF’s?
  303. If you *want* out of order packets, override the defaults — truth! Gets ugly when people do it.
  304. If you don’t have vision, strategy, execution in first 3 slides, you owe chambers $100. LOL.
  305. If you just deploy it & think they will come, you’ll see failure. Important to focus on change management & internal processes also.
  306. I’m studying @padmasree tweet style and page to get some pointers on how she does it. Zen like – flower background, glam shot.. Humm.
  307. IMHO, Video as the next voice means major scaling demands for networks, storage, and compute in the datacenters. Aligns with VCE.
  308. In BRKCRT-2001 and the speaker is great…keeping it fun and exciting.
  309. In BRST-2041 WAN Architecture and Design Principles. Dropbox is awesome. Got all my session PDFs ready.
  310. In flight quick blog post on impact of virtualization at these conferences. http://bit.ly/bEplKN
  311. In ‘Interconnecting voice and video with CUBE’ class with Christina Hattingh. Stoked, been in her sessions before, great presenter.
  312. In session BRKUCC-2010 at CiscoLive – excellent content, great presenter!
  313. Information technology creates a new division of labor. http://twitpic.com/212qsg
  314. Inside view of Cisco powered next-gen (actually, in use today) network emergency response vehicle (NERV).http://twitpic.com/211vbr
  315. Interested n how the exam process works – catch this video from @ciscopress Tim Warner @ CiscoLive http://youtu.be/gQsWSAh-sl4
  316. Interesting comment: N5k new version will have some L3 support, but “not all L3 support is equal.”
  317. Interesting that Avaya is retiring contact ctr technology.
  318. Interesting that http is actually quite low in usage compared to other protocols here at CiscoLive (based on keynote audio display.)
  319. Interesting to learn about TATA Communications dual-stack network. They seem to be huge but I’d never heard of them.
  320. Interesting. If your servers aren’t at least 60% loaded you can’t really consider your datacenter green. Too much overhead.
  321. IPv6 repost IPV6 Deployment discussion at CiscoLive – http://bit.ly/dkO3xchttp://bit.ly/9fskAZ
  322. IPv6 Sec/Vyncke – Busy room (100+ ppl, aboutv2x last year) and ~half of those are running IPv6 in their networks already, excellent!
  323. IPv6: if using link-local addresses for eBGP Cisco will automatically re-write the next-hop for iBGP – nice, where useful.
  324. IPv6: useful, hidden IOS command to help tshoot 6PE (and 6VPE, presumably) – “show ipv6 cef internal.”
  325. Is desktop virtualization a brave new world or just a way for centralized IT to assert more control?
  326. Is technology dictated by mgmt or is it a collaborative process working w/employees?
  327. Is the IT industry getting much, much younger people in from college or HS? A lot of very young people at CiscoLive.
  328. IS-IS: “priority driven” prefix updates, nifty … and supports IPv6. (Purge interface sounds useful too.)
  329. IS-IS: “SPF is never the problem, it’s the flooding” (talking about IS-IS vs OSPFv3 Addr Family support.)
  330. IS-IS: “Use NSF at the edge, SSO in the core .. and fast convergence” (If NSR support is available, use that.)
  331. IS-IS: ~”A single protocol for L2, IPv4 and IPv6 … Coming to your datacenter soon (TRILL).”
  332. IS-IS: can exclude connected prefixes &/or adv. passive-only … reduce the operational overhead when talking about 1000s of routers.
  333. IS-IS: Fast-Flood optimization, router can flood 5 LSPs prior to running SPF, so other routers can start processing … interesting!
  334. IS-IS: good way to think about it, “link failure is N^2 problem, node failure is N^3 problem” (for all link state RPs)
  335. IS-IS: TRILL, RBridges – Faster, minimal/no cfg, load-sharing … ~”anything to avoid tshooting STP” – TRILL finally becoming real!?
  336. Isn’t EEM a low priority process? So EEM stuff may not run under heavy load I believe.
  337. It just occurred to me that Cisco CEO John Chambers sounds a lot like Ned Flanders.
  338. It will be tough to get Apple to like DHCPv6 over SLAAC considering Apple’s history. AppleTalk did SLAAC in 1985.
  339. ITES: Jeff Kubacki of Kroll did Cisco UCS POC which yielded unbelievable increase in throughput.
  340. Jacoby : It’s not about structuring your data, but finding a way to make decisions from unstructured data. It’s about ‘we’, no ‘me’.
  341. Jacoby Cisco CIO: virtualization, collaboration, data mgmt, security, TCO are 5 key strategic areas for Cisco organization.
  342. Jacoby: Cisco IT’s goal is to be a services organizations, some sourced internally & some sourced externally.
  343. Jacoby: Cisco IT’s journey to services has four phases: location freedrom, HW freedom, provisioning freedom, and business process freedom.
  344. Jacoby: Every business leader should rotate thru IT.There isn’t a single business component that isn’t underpinned by IT.
  345. Jacoby: IT is an assembler of services. Services sourced either inside or outside the company.
  346. Jacoby: 5 key value conversations IT must have w/ the biz: scope/source/architecture, cost, time to capability, quality, & risk.
  347. JJB: Comcast treats IPv6 as a differentiator, is already 5 years into their plan, actively testing (incl. users) – 6RD “very soon.”
  348. John Hernandez: Announces the impending death of CTI and peripheral gateways 2 be replaced by collab apps and session Mgmt.
  349. John Hernandez: Cisco Quad and Pulse coming to customer collaboration. Drive better connections, skills based routing.
  350. John Hernandez: Really big distruptive thing = social media – 48% of US population now participates in Social Media.
  351. John Hernandez: Talking about Customer Collaboration. Huge transitions!
  352. John Hernandez: Talks about proactive engagement in social media. http://yfrog.com/0h9x7j
  353. John Hernandez: 10 year old boy on YouTube shows him how to configure game controller.
  354. John Hernandez: Cisco quad will replace CTIOS and CAD.
  355. John Hernandez: Customer care — huge market transition with infusion of social media.
  356. John Hernandez: Integrated reporting is absolutely key in the customer collaboration business.
  357. John McCool: By 2015, more people will access Internet by phone rather than desktop.
  358. Just demo’d Cisco Home TelePresence. Cloud-based provisioning, call routing. No pricing or tech specs. Quality appears 720p-ish.
  359. Just had the BEST UCS session…troubleshooting! Had some great insights in the mystical UCS CLI.
  360. Kenneth Mills http://bit.ly/bupB2B on how CA Technologies can assure app delivery in Cisco environments http://yfrog.com/74g3rej
  361. Kerry Bailey “Dialtone was the first cloud – we need that for data”. Some have called it “webtone”.
  362. Kerry Bailey, Verizon CMO: “The dial tone was the first cloud. Apps today have to be as reliable as dial tone.”
  363. Key component of Playbook for Transforming IT: Change management: define measure success for each of us – changes in new environmnt.
  364. KK (Google) – Special attention paid to IPv6 Addressing Plan, do out right the first time, learn from past mistakes; /48 per office.
  365. KK (Google): Google chose OSPFv3 and SLAAC, operational familiarity FTW.
  366. KROLL doing desktop virtualization w/ a combination of Cisco UCS & HP servers for lawyers that need access to sensitive data.
  367. Kudos to Rebecca for adding “self service” to virtualizaiton vision. It’s a critical diff b/w virtualization & true internal cloud.
  368. Last but not least: My picture of the Cisco ice @ the ccie party. http://twitpic.com/21659p
  369. Learning some very useful troubleshooting “show” commands in the cat 6500 session.
  370. Leesman Index = employee survey for engagement, satisfaction with workplace settings.
  371. LinkedIn profile change of employer pops up as Quad alert on agent desktop.
  372. LISP: It’s like IPAnywhere without all the /32s all over your routing table.
  373. LISP: All open, multi-vendor, to be exp RFC … Shipping code (ltd platforms, new code later this week). In use by Facebook now.
  374. LISP: An attempt to return the DFZ to ISP routes only, via a layer of indirection; authoritative/centralized Routing Locator mapping.
  375. LISP: Bonus, can use LISP encapsulation to get IPv6 across non-v6-capable ISPs, “proxy LISP”. And TTL / HopLimit transparent.
  376. LISP: Can use LISP in place of 6RD / Dual-Stack Lite / etc. … I think they would still need CPE control, yes?
  377. LISP: Equal support for IPv4 and IPv6 (including automatic-tunnel-like encapsulation); the best news I’ve heard all afternoon!
  378. LISP: For multicast we will have EID trees on the ends, RLOC tree(s?) in the middle … good to hear mcast mentioned (positively).
  379. LISP: Pre-arranged SAs, return routability, Nonce’s, and (fairly) backwards compatible. May have hybrid LISP+NON-LISP sites.
  380. LISP: RIPE-NCC is going to default to PI IPv6 address allocations? I missed that, will need to look into it!
  381. Look who paid a visit! John in Managed/Cloud Services Partner Pavilion at CiscoLive the other day http://twitpic.com/21kd9b
  382. Lot simplier to setup, 1 cat5 cable instead of e big ones, fiber, power and control.
  383. Lots of DoD top secret folks in this course. Did they get dropped off by unmarked helicopters!?
  384. Lots of voice sessions talking about E.164, but most carriers don’t support it yet. We found only Level 3 fully supported E.164.
  385. Making a movie at CiscoLive about Valence Energy’s smart #energy buildings in India and USA. http://twitpic.com/21bti1
  386. Marthin de Beer, Cisco SVP, Emerging Tech Group, highlghtd Valence Energy’s software & energy savngs on Cisco’s bldgs!
  387. Marthin de Beer: By 2013 90% of IP traffic will be video.
  388. Marthin de Beer: Collaboration is THE way we work. Find the right people & info, collab virtually & measure the impact.
  389. Marthin de Beer: It’s all about the experience, innovation is key. Exp = hardware + software + network.
  390. Mcast: “ip pim passive”, like “ip pim sparse” on interface – but with a load of auto-filtering. IPv6/MLD support?
  391. Mcast: Addressing plan, where the IPv4 mcast addresses explicitly carry admission control / BW limits … Interesting.
  392. Me and John Chambers – http://twitpic.com/212chp
  393. Migrating to internal cloud means new servers are rolled out in 15 minutes vs. 6 weeks the old way @ Cisco.
  394. Most of the us who have shared info openly on Twitter with me I am putting the info here: http://bit.ly/chkiGp might help?
  395. Multilayer: “300msec de-bounce on copper is (one reason) why you NEED to use fiber interconnects”
  396. My biggest concern about the Cius? Battery life. In that form factor, even 8 hours isn’t enough.
  397. My colleagues get a travel day tomorrow. Since I attended Cisco Live! remotely can I just take the day off?
  398. Need open lines of coms between security and collab teams. Must agree on risk versus reward scenario.
  399. New Cisco Social Media alliance looks like it has some awesome potential!
  400. New Service Assurance Daily blog post: How to make the most of your Cisco environment http://bit.ly/bupB2B
  401. News: ESPN uses Cisco and telepresence to bring World Cup soccer to your television http://bit.ly/9P49o8
  402. Nexus 7000 F-series cards have ~5ms latency, support trill & DCB, 10 w/port, $1k/port.
  403. Nitpick: the slide lists copyright date of 2009 .. but if that’s my biggest complaint for the week I think it’s a win.
  404. No matter how many times I come to Cisco Live, Chambers always leaves me jazzed about my job and technology!
  405. Note to self: Do not enable ‘logging standby’ on my system. Just duplicates syslog traffic.
  406. Oh joy! I learned how to write a game that runs on/in IOS. Gotta love EEM Applets!
  407. One iPhone can use as much bandwidth as 200 legacy phones.
  408. Only at #ciscolive can you walk around a smashmouth concert and hear an argument break out about packet loss and jitter.
  409. Original iPod sales had Mac pull-through sales. Think Cius will have TelePresence pull-through? This could be brilliant!
  410. ospf prefix suppression! What will they think of next! Now that’s cool.
  411. Overheard on shuttle – “Great to see a bold, big, rich company like Cisco. Most get big and cautious not dynamic!”
  412. Padmasree: and Verizon Business CMO discussing cloud computing with a huge emphasis on #VCE. http://twitpic.com/21alfq
  413. Padmasree: Cloud provides large businesses agility and efficiency.
  414. Padmasree: Cloud provides on demand, multi tenant & scalability. Public cloud massively scalable private cloud owned by enterprise.
  415. Padmasree: Disaster Recovery the biggest initial cloud app deployed.
  416. Padmasree: Excited about bringing cloud + smart, connected communities together “it will change the world.”
  417. Padmasree: I’m beyond ‘evaluating’ cloud computing… lets chat about what’s next someday.
  418. Padmasree: Massively scalable alone doesn’t make a ‘cloud’. it’s gotto be cross platform.
  419. Padmasree: The future of work, connected life, & computing all rely on video as a key component.
  420. Padmasree: Trends – Video, collaboration, virtualization /cloud comp,smart communities.
  421. Padmasree: “The cloud is a $33B oppty for service providers by 2013.” Big number!
  422. Padmasree: 3 key trends: future of work, future of computing, future of connected life – driven by voice & collaboration.
  423. Padmasree: Barriers to the cloud: Security, Compliance, QoS, Control, Fear of Vendor Lock-In.
  424. Padmasree: Cisco Goal – Build an ecosystem without a closed stack; prevent vendor & information lock.
  425. Padmasree: Cisco taking 2-prong #collaboration approach giving customers choices & flexibility states.
  426. Padmasree: Cisco will deliver collaboration in a hosted manor via subscription for all businesses.
  427. Padmasree: Cloud computing: IT delivered as a service over the network. Applications abstracted from the infrastructure.
  428. Padmasree: Cloud-based, Borderless network architecture require security, trust.
  429. Padmasree: Consumption models will be much more hybrid. On premise and from the cloud.
  430. Padmasree: Europe is moving the #cloud. Japan is moving to a government cloud. Happening In most developing companies.
  431. Padmasree: goal=”Make the cloud more network-aware, and make the network more cloud-aware.”
  432. Padmasree: I like Twitter. Its like a digital water cooler.
  433. Padmasree: In the next 5 years virtualization with emerging cloud computing will transform IT http://bit.ly/aMVXCy
  434. Padmasree: Let the transformation to ‘mainframe on the network’ begin with cloud computing.
  435. Padmasree: Service Providers: new revenue streams. For large enterprise: efficiency/agility. For public sector: efficient sharing.
  436. Padmasree: The next Internet: move from just a data transport to a media experience.
  437. Padmasree: Virtualization is an enabler to build energy efficient(sustainable) infrastructure.
  438. Padmasree: ‘We came to the cloud for the cost and stayed for the agility’ customer comment.
  439. Padmasree: We have roadmap to help customers in the “journey to the hybrid cloud”.
  440. Padmasree: Webex is probably the top SaaS solution in the world.
  441. Padmasree: What’s common btwn cloud computing and smart connected communities? Both multi-architectural and global.
  442. Padmasree’s keynote was big on Cloud. I think her big strength is in conveying complex technology ideas in simple messaging.
  443. Paul McNab’s ITMATO-5177 was one of the best session. Very relevant, insightful and energetic.
  444. Personal dashboard for Quad is one-stop place to work.
  445. Presenters should really close their IM clients before a session.
  446. Chambers: Pro tip: when John is using you as his focal point in the crowd, look up from the twitter stream. IRL multitasking is hard.
  447. Q: If I upload a video to Quad w/ Show and Share integration, where does that video live? A: w/ SnS int, we store the video in SnS.
  448. QOTD from #cllv10 “I want to have 1000 VDI agents on the same VLAN – it melts with IPv4” – Ya think?
  449. Quad: Is different 1) built on open APIs (not a silo app) … connected to IM, video, Jabber capabilities.
  450. Quad: New collaboration platform with strong video support – Sharepoint-like but built with collab. v. content focus.
  451. Quad: Arch highlights: Incorportes social graph, embedded policy mgmt, mgmt, semantic rdf store, OpenSocial, content mgmt int.
  452. Quad: Available July 2010 on a limited basis Beta versions for iPad and iPhone apps available in August. .
  453. Quad: Being deployed initially by the Australian region of DiData – it will spread from there virally to other regions.
  454. Quad community demo – documents, videos, posts, tagging, sharing with people and/or communities, and permissions.
  455. Quad: Enables open social gadgets via OpenSocial APIs.
  456. Quad: deliver social netwk w/o the risk, save time & resources thru pre-int w/ common IT infra platforms (pt1).
  457. Quad: Directory profile, blogs, wikis, forums, posts, communities, people/info search, micro-blogging, feeds through your Quad dashboard.
  458. Recap: Day 2 of CiscoLive! was all about #cloud, #collaboration & Padmasree keynote http://bit.ly/9GKA1f
  459. Resource awareness’ called out as key to role of net in cloud.. pushing capabilities to where they’re needed. Smart.
  460. SAF-FP supports IPv4 & IPv6, no v6 clients yet, but it’s ready today.
  461. So much hype about Cisco Cius that Cisco Home Energy Management Solution got overshadowed. It’s cool too! http://tinyurl.com/2blde96
  462. Social media cust care maturity model: 1) listening 2) media broadcasting 3) marketing 4) customer care 5) proactive engagement.
  463. Social media stats: +400m active FB users 50% log on every day, 50m tweets/day and 75m users on Twitter.
  464. Social screen pop. Combination of public social media profile data and CRM data. Interesting.
  465. Some presenters are using tinyurl links in their presentations to mask bulky cisco.com URLs. brilliant!
  466. Specialist on-call will treat 30% more patients w/neurological symptoms via use of Cisco Telepresence.
  467. Strategic Imperative – Interoperable Open Architecture: It starts with the network and can be on-prem, hosted, or hybrid.
  468. Successful business strategy of future = speed + scale + flexibility + replication, powered by Dynamic Networked Org model.
  469. TechNews TechJournalist: all that’s missing from this show is Willy Wonka @ CiscoLive http://bit.ly/9SJlFq #DhilipSiva
  470. Telco giant C&W announces #cloud IaaS solution powered by Cisco UCS w/ newScale for self-service http://bit.ly/cnsBOF
  471. The companies that treat IT as a cost center instead of as a differentiator risk being disrupted.
  472. The mobile site for CiscoLive is awesome. Having my schedule and doing surveys on my iPad is super easy.
  473. The Padmasree Warrior keynote bottom line: Sysadmins gonna lose their jobs.
  474. The places people “live” at work: Social systems, content/document systems, communication systems, business process systems.
  475. The Winner of the Cisco i-Prize is Team Renovation in Mexico!!!
  476. They key mantra at CiscoLive seemed to be Combining Innovation with Operational Excellence.
  477. They should have demoed live video from the Gulf – Imagine the impact!
  478. This Catalyst VSS session is excellent, I have never configured it but after this session I will be able to.
  479. Tip Sheet: The secret meaning behind Cisco’s surprise Cius tablet launch http://bit.ly/cAVUDq
  480. Top NERV questions: who do you support? Primarily 1st responders, govnt’s, NGOs etc. NERV fleet is always on 4 hr alert status.
  481. Transcribe video to make it searchable and accessible, says Cisco’s Marthin de Beer – what about visual element, beyond words?
  482. UCS fundamentals is a fire hose of good information. Great speaker.
  483. UCS is great but we are a total NFS shop with Netapp. Makes FC San booting a challenge. Don’t want to deploy FC just for booting.
  484. Using a GRE tunnel between two VRFs on the same router to apply inbound shaping on an unsupported platform/interface.
  485. Using short videos to explain problems, teach users is far better than static docs. Get this in the call ctr, frustration way down!
  486. Very cool of Cisco: they have someone signing John’s keynote for the hearing impaired.
  487. Very good article about the new Cisco #Cius about not being an iPad competitor and I fully agree.
  488. Video calling feature on iphone uses 30x more bandwidth than voice.
  489. Video enabled customer care: provides a richer customer experience with insurance company example.
  490. Vision for interco collab: Enable borderless org, borderless exp-anyone, anything, anytime, anywhere-securely, reliably, seamlessly.
  491. Voice Analytics to mind-map the conversation, measure level of engagement w/i Quad #cllv10 – lie detector in next version?
  492. Vyncke talking IPv6 – http://twitpic.com/20rdk2 – Also, not Scapy6 anymore, just Scapy – and yes it rocks!
  493. Vyncke/IPv6: Note, Simply blocking/alerting on UDP/3544 will yield false positives … Overall, great presentation!
  494. Vyncke/IPv6: “Flexible Packet Matching (FPM)” can do regex to fully match Teredo.
  495. Vyncke/IPv6: ASA had made lots of advancement over the last year our three WRT IPv6. (there IPS is getting better too!)
  496. Vyncke/IPv6: ESA ( email security appliance, IronPort) in beta for IPv6, any volunteers? Oh, & FWSM “bad bad bad” (done in SW).
  497. Vyncke/IPv6: Huh, I didn’t know “fragment” also caught the “undetermined-transport” packets.
  498. Vyncke/IPv6: RA-Guard and DHCP Guard, ACL based for now … RA Guard soon to have “Config Based” option. Good News, indeed!
  499. Vyncke/IPv6: The equiv of DAI = avail ~EOY (GOOD). No SEND in Win7 (BAD). Leaving PVLANs, Port Sec, etc. … RA Guard?
  500. We need ability to index and search video content for video to take off in the enterprise to replace static docs, emails, etc.
  501. Webex mail will kill Exchange.
  502. When Cisco deployed TelePresence, we saw a 20% cut in travel expenses & shortened the sales cycle.
  503. Wired magazine announces Cius as ‘the BlackBerry of Tablets’ http://bit.ly/amXWml
  504. With Cius being Android, most of that capability should come to other Android devices as well, yes?
  505. Wow! This Elvis impersonator is freaking awesome!

Guest Posting: Why I am switching from PowerPoint to Prezi (Part 1)

Back in May, I attended the Ragan Corporate Communicators Conference in Detroit and posted a list of 108 top tweets from the event. @dennajones reviewed the list from her home in London and writes about why final tweet in the listing resonated with her:

108. Consider Prezi.com instead of PPT: Animated visuals are dynamic and impressive. As shown in @shelhotz closing keynote.

Why I am switching from PowerPoint to Prezi (Part 1)
by Denna Jones

PowerPoint has taken a hammering in the press in the last few months. The New York Times piece We Have Met the Enemy and He Is PowerPoint detailed the US Military’s blame game. “PowerPoint makes us stupid,” declared General James N. Mattis. And across the pond, the London Evening Standard article Why PowerPoint Makes Us Stupid gave Yale University information presentation guru Edward Tufte a forum for his emphatic take-no-prisoners declaration, “Power Corrupts. PowerPoint Corrupts Absolutely.”

Sound bites are good copy, and Tufte’s clever tweak of Lord Acton’s famous power dictum is a guaranteed way to get press coverage. But the subset of Lord Acton’s statement – “great men are almost always bad men” – doesn’t translate. If PowerPoint is a great tool – and it is – it’s only a “bad” tool because users fail on two to three fronts. They have limited knowledge of its capabilities, and they have poor ideas or poor presentation skills (or both).

PowerPoint has its defenders. Peter Norvig, Director of Research at Google, sent a letter of support to the New York Times. Norvig made the obvious point. The military “could just as easily have bemoaned bad written reports and summaries, and blamed Microsoft Word.” Another letter writer to the Times reminds us of the paper alternative. “Page after page of mind-numbing, often badly written paragraphs that are no better and certainly less efficient in getting the message across to audiences.” And I remember the tools PowerPoint replaced. Clunky slide carousels with upside down images. Overhead projectors with fumbling hands lining up multiple layers of slippery acetates. And worst of all, flip charts, which seem to be the tool of choice for those with the worst handwriting. All of these tools have equal power to numb the audience if used ineffectively.

PowerPoint stupidity can be explained with perhaps more authority if we look at Bloom’s Taxonomy. A 1950s era educational psychologist, Bloom created an “Educational Objectives” taxonomy to aid learning. His model has been revised and his categories updated, but his basic taxonomy remains relevant. When we learn something, we start at the lowest level of understanding. The more we learn about a given subject, the more we progress in skill and complexity comprehension, and the more we can do with the increased learning. If we persist, we are able eventually to adapt, shift and create our own theories regarding the subject. Sounds simple, but it’s probably fair to say that many PowerPoint users never move beyond the first level or two of Bloom’s Taxonomy, and perhaps never understand why the tool “fails” them.

So, you ask, if I am a defender of PowerPoint, why am I switching to Prezi? Find out next week in Part 2!

Denna Jones is a US-born, London-based writer, designer and consultant who grew up in houses ranging from a Shoji-screen suburban in Hawaii to a mid-twentieth century in California. She works on urban design schemes across England. More details at www.dennajones.com.

Ian Griffin Freelance Speechwriter

Corporate voices in a web world

Speechwriter and ghostwriter Jane Genova has published a speech covering the many reasons social media has become the primary way she has grown her consulting business.

Included in her talk are the reasons the “old style” corporate approach to communications has to adapt to the web:

CORPORATE. The corporation was vertical. It talked top down. It operated on a tight chain of command. No one could talk out of turn. In fact, very few dared to talk. And if they did, they better have earned that right.

WEB. The web or social media is horizontal. It’s open. Any one can jump in.
.
.
CORPORATE. Another difference was that corporate communications was totally “long form.” By “long form,” I mean it was wordy. It didn’t respect its audiences enough to be concise and to the point. Both internal and external communications went on and on like a speech by Fidel Castro. They didn’t give that a second thought.

WEB. On the web, there is a continual migration to “short form.” Less is more. Better to say it in the 140 characters on Twitter than the 300 words of a blog post. Better to capture in a few images for YouTube than a 230-page print book. Better to have clients download your 33-page free eBook than your 75-page comprehensive study

Jane’s speech has a whole list of practical steps anyone can take to become more familiar with the business uses of social media. Check it out.

Tag Cloud for #SMplus

A nice comparison with the tag cloud created from the tweets at the Ragan Social Media Conference is this cloud from the 230 top tweets from the Social Media Plus conference. Same same, but different.

Social Media Plus Web 2.0 Summit Wordle

Click to enlarge – Image by Wordle.

Tag Cloud for #ragancisco

@Infosourcer took the top 116 Tweets from the Ragan Social Media Summit and created a tag cloud for #ragancisco tweets. Thanks Suzy!

Cisco Ragan Social Media Summit Wordle

Click to enlarge – Image by Wordle.

What I like about this cloud are the serendipitous slogans which are embedded:

  • People talk now inside the “O” of “Social”
  • Relevant points first on the top right
  • Use care … text lets media tweet below the “M” of “Media”
  • Customers change, just live between “Media” and “Social”
  • Communications gets drive between “Cisco” and “followers”
  • Programs become mobile underneath “Twitter”

I can see myself barking these out in a random, authoritative manner when I’m next in a Social Media discussion. “Blogging creates bloggers ideas!” (above “Social”).

Professionally Speaking in top 50 communications blogs

I’ve just been told that Professionally Speaking had been listed as #25 in the Top 50 Communications Blogs. I’m not familiar with the blog is where this list is posted, but it’s a pretty thorough list, divided into categories: Media and Journalism, PR and Advertising, Organizational and Business Communications, Public Speaking and Speech Writing, Conflict Resolution, Technical Communication and Science Communication, Communication Theory, and Communication Disorders.

Another source of blogs about speech writing and public speaking is Guy Kawasaki’s Alltop page. And then there’s my blogrolls in the right-hand column of this page.

116 top tweets from #ragancisco

The Ragan Social Media Summit, hosted by Cisco Systems, was held in San Jose June 9-11, 2010.

The event promised the latest Web 2.0 strategies for PR, marketing and corporate communications.

Attendees generated over 2,700 tweets under the hashtag #ragancisco.

Ragan Social Media Summit at Cisco

Twitter is ephemeral. It only maintains 10-14 days of content, so this information will soon disappear. However, here’s a useful permanent archive all of the tweets. It’s with deep gratitude to all the attendees who posted their messages that this content has been made available worldwide on Twitter. Thanks!

Building on an idea of listing of “top tweets” I first experimented with at the Detroit Ragan Corporate Communicators Conference at the GM Headquarters in May, I’ve curated a list of 116 tweets I found most content-rich and interesting; adding links where appropriate for easy reference; consolidating others; editorializing.

Full disclosure: I am employed by Cisco as an executive communications manager.

I aimed for brevity and so none of the Twitter handles or attributions are listed below, so search the archive if you need sources.

Please share your own experiences of the event in the blog comments (or on Twitter!). Let me know which of the many suggestions were of interest and how you’ve implemented the ideas you picked up at #ragancisco. If I omitted your favorite tweet please add it to the comments below.

Enjoy!

  1. A listing of Twitter handles for presenters at the event.
  2. @codella: my slides published for 17 social media tools.
  3. Notes from @JeanetteG ‘s excellent talk on social media evolution.
  4. @jowyang slides: On Future Trends in social media.
  5. @GuyKawasaki is running his preso from this excellent list of sources.
  6. Brands breaking boundaries: Notes on a great talk by @Britopian of @EdelmanDigital
  7. @JeanetteG asks What’s your “twitch” – your business pitch in 140 characters. Tweet it!
  8. Cisco started Social Media by blogging in 2005 (high-tech policy blog). Today 25% of blogs are video blogs. 5X more retention.
  9. Videos need to be “snackable” … 90 seconds or under typically.
  10. 60% of Cisco social engagements are on Twitter.
  11. We don’t have a choice on whether we DO social media, the question is how well we DO it?
  12. Once on the net, it is there forever — no do-overs. Twitter is even archived by the Library of Congress.
  13. “People die, but their posts never do.”
  14. “Deleted messages often reappear in court” one can’t erase messages in social media.
  15. Whirlwind tour of over 30 social media tools by @codella – learned about this directory of social sites.
  16. Instead of a 30-page white paper, consider doing 10 or so blogs. Have employees use Flip cameras to save video production $
  17. Cisco saved $250k in one launch using the corporate blog!
  18. Cisco encourages all employees 2 use internal & ext social media, but NO ANONYMOUS POSTINGS-keeps ppl in check when posting online.
  19. Cisco & video. THEN: video blogs, video data sheets, web video. NOW: meaningful engagement: public Q&A using video+Twitter+blog.
  20. Use of Flip camera: NBC+Cisco Flip Sponsorship during 2010 Winter Games. 292,000+ mins watched. Showing video w/ Queen Latifah.
  21. Live customer polling via Twitter is way cheaper than other ways of doing it.
  22. @Cisco has 2 versions of their press releases in their newsroom 1. Social media press release 2. Traditional version.
  23. Cisco’s currently tracking >20k social mentions per week.
  24. Cisco is using crowd sourcing with the Cisco I-Prize to get new ideas prize= $250K http://ow.ly/1WMj7 cool stuff!
  25. Check out A Special Valentine’s Day Gift ….from Cisco.
  26. 54% of companies still block social media – Stopblocking.org a resource you can use.
  27. If you Block Social ask your CEO these Q’s: What does it say about culture? Trust? Innovation? Attracting employees?
  28. Suggestion to sell stock if you hold it in companies that block their employees from social media. Competitive disadvantage.
  29. Lower video quality is an okay trade off for increased timeliness & better transparency. Some call it “scrappy” video.
  30. “The purpose of a business is to create customers who create customers” says @kirasw of Ant’s Eye View. 40% of twitter users have recommended a product or service.
  31. 97% of your customers are using search to research products/services.
  32. Why use social media: 1/because of solution selling. Customers have pain points, not needs.
  33. Social media policy is about allowing confident and competent engagement online.
  34. Intuit told all the dev team: spent 10 minutes a day on their community…their code got better.
  35. Social media team trying to increase engagement, cctr team trying to reduce call volume. …not on same page.
  36. Customers expose/show you your silos all day long on social web. Like a mirror showing your flaws.
  37. Put a screen in front of execs showing what customers really say (not just a metric of customer satisfaction based on survey).
  38. Brands become believable when they listen AND ENGAGE. Listening not enough: http://ow.ly/1WQir
  39. Intel humanizes the brand through video! “A Rock Star is Born”
  40. Wow! Cisco’s TelePresence is amazing! @LionelatDell speaking from Dell’s headquarters to communicators at Cisco.
  41. You know your brand is socially relevant when your content is shared without you asking.
  42. Common blogging error … Not giving the reader a clear next step that keeps them on your site.
  43. Marketers who don’t sell a product should use traffic analytics as justification, not the typical metric of product sales.
  44. Focus on what your customers want more than what “outside experts” recommend for social media.
  45. Twitter is no more a social marketing plan than a phone is a telemarketing plan.
  46. Fact – there are over 20M tweets per day.
  47. Social media is word of mouth on steroids!
  48. The more people you know, the more you can do.
  49. Consumer 1.0 gets unhappy and just doesn’t come back. Consumer 2.0 gets unhappy and shares with the world their opinion.
  50. In social media you don’t need be fancy; you just need to be useful.
  51. Millennials grew up on mobile screens that’s where they live & one day they will have $$ to spend! Do you have a mobile strategy?
  52. You can’t prevent Facebook usage in the enterprise because of mobile devices!
  53. Email is the original social media. Don’t leave it behind. Still relevant and great for 1:1 communications.
  54. Social media does not create buzz, it uncovers the buzz -that’s when we should react to the buzz.
  55. “If you talked to people the way advertisers talk to people, they’d punch you in the face.”
  56. Twitter is your new (low barrier) newsroom.
  57. Yahoo Pipes will pull all your content together – “everyone who uses it loves it”
  58. EMC took an inside-out approach to drive social proficiency with employees first.
  59. Now: Everywhere: EMC Gang: 500 emp. on Twitter w/ 90K collective followers, 25 public bloggers w/ 2M unique visits in 2Q last yr.
  60. Community-generated example- 450 ideas with 20k views on “how to save EMC money” during dark days of 2009.
  61. Great tips for Online Press Release: Use key word search engines before you write your story and use it a lot.
  62. Social web is catching up with the many human interactions we have had since the beginning of time. Not new and scary.
  63. Key to productive social media: educate, enable, & scale, teach best practices, etiquette, goals, and have social playbooks.
  64. Never say anything online you wouldn’t say to someone’s face.
  65. Etiquette in social is key and must be learned because ur reach is bigger than u think it is.
  66. By 2020 there will be enough digital info that two stacks of DVDs will reach 1/2 way to Mars @LenDevanna. Now there’s a picture.
  67. It’s in your best interest 2 figure out collaboration/knowledge sharing/social media b/c your next employer will expect it of u.
  68. Part of a successful corp. social media strategy: Put someone in charge.SM should ultimately be pervasive throughout.
  69. Database of Corp Social Media Policies.
  70. @guykawasaki: Wow, have to go to work for Cisco. This is the speed there http://www.speedtest.net/result/843448685.png
  71. Guy Kawasaki: If your first rxn to Twitter was not ‘This is the dumbest thing ever’, you fail the IQ test. Then you find http://search.twitter.com
  72. Guy Kawasaki recommends following back on Twitter as polite, and notes you can’t DM unless you’ve been followed. Solicits DM’s.
  73. Engaged followers are more important than a high number of followers if you’re trying to sell – example Dell Outlet.
  74. Google searches like this one: ‘intext:”bio” “speechwriter communications” site:twitter.com’ find types of people.
  75. Spokeo.com – type in someone’s e-mail address and find out what social media channels they are using. Good for finding nut cases.
  76. How to find interesting stuff to tweet? Stumbleupon + Smartbrief + Alltop
  77. Grab links in 1 click to tweet out: Objectivemarketer.
  78. Source for nice photos on Boston.com/bigpicture
  79. Use “LinkedIn” on Twitter as it’s a popular topic and you’ll get RT
  80. @GuyKawasaki uses MarsEdit for blogging.
  81. Typinator – efficient way to creating repeat messages in email, blogs.
  82. There’s 2 kinds of people on Twitter 1/ ppl who care about how many followers they have and 2/ people who are liars.
  83. @GuyKawasaki aims to gain 500 followers on Twitter every day (every Tweet goes out four times to hit primetime)
  84. Email Extractor: grab email addresses from any text, remove junk. Spammers delight!
  85. Tweetmeme I love this! Drives traffic. A good approximation for measuring quality of posts.
  86. Who’s copying your text from your blog? Tynt knows…
  87. Compelling reasons for execs to begin tweeting: Life is all about embracing change, so experiment with it.
  88. Biz doing social media facing issues with scaling – too few employees, too many customers.
  89. 3 ways to scale: Harness the Rings of Influence, develop p2p systems, invest in social CRM.
  90. In social influence, prospects trust customers more than brand and customers trust employees more than brand.
  91. CEOs are NOT CREDIBLE among most US consumers (26% trust a CEO). Edelman Trust Barometer
  92. Crowds can work for you by developing robust customer communities. The self-service support model.
  93. Rather than ghost-write exec blog, have them do video or podcasts.
  94. The Intel Employees blogs give customers an “inside look” at their ops and lets outsiders interact w/ insiders.
  95. BestBuy example of @twelpforce as a way to allow thousands of employees to support customers.
  96. Wal-Mart failed at social media until it launched Elevenmoms that lets bloggers post on Wal-Mart site.
  97. Microsoft recognizes Most Valuable Professionals (MVP’s) annually – knowledgeable, passionate, etc. It’s a badge of honor.
  98. Google SideWiki shifts power to customers. Not big yet, but a hint of the future.
  99. Starbucks partners with Foursquare to empower check-in advocates. Expect more advocate programs.
  100. Prospecting: they may not be talking about you. So monitor their pain points, what they say about your competition.
  101. Reputation, ranking, ratings | helps identify top advocates. Example: TurboTax users rank Best Answers; Oracle Super Users recognized on leaderboard.
  102. What is social CRM? Connection between social web and your customer database.
  103. Starting with 5M’s for Social CRM-Monitoring, Mapping, Management, Middleware, Measurement.
  104. Make sure to do opt-in rather than scraping when you’re in a sensitive, maybe regulated area like healthcare. People get touchy.
  105. Prediction from @jowyang: Insurance cos. will use what you say/don’t say on social web to determine rates. So don’t advertise how many times you go to a bar, for instance.
  106. Will location-based social media platforms be used to affect your personal insurance rates?
  107. Whether a Fortune 500 company or a small business, the approach is the same: show customer care in a public way.
  108. Word clouds are a great way to visualize conversations and understand customer priorities.
  109. Adoption of tools requires pioneers to test them who then become educators Culture of innovation helps.
  110. Think of your social programs as parties. Be a host. Make it rock. Enable conversations, don’t drive all of them.
  111. Hallmark used #flip to record moms at a live event then post to YouTube to continue the conversation when ppl went home.
  112. More video was uploaded to YouTube in the last 2 months than if the major networks had been airing new content since 1948.
  113. Average life span of a Fortune 500 company: 40 yrs. – so how to live longer than 40 years as a company? Embrace change, experiment, learn, leverage.
  114. Three reasons you know you’re at #ragancisco: 1) Great people 2) Wifi is 5 bars strong and 3) You hear “bleep bleep” of flip cameras.
  115. @guykawasaki: At Cisco, there’s always something to aim at. http://yfrog.com/bgxqoj
  116. Not to mention that @cisco campus smells so amazing! Love the flowers!

197 top tweets from #hay

The 2010 Hay Festival of Literature and Arts generated somewhere between 4,000 – 5,000 tweets. The ephemeral nature of Twitter means the stream of commentary is no longer available inside the tool used to write them. However, they’re all here, in an archive of #hay tweets. Rather irritatingly, this includes all the #Hayward, #hayama, #HayleyWilliams and other tweets cluttering up the archive. A purist can view these 1,879 #hayfestival tweets. One suggestion for next year: use the hashtag #hay11 to create a clean record.

As someone living in California, whose never been to the festival, Twitter was a wonderful way for me to eavesdrop on the event.

I’ve selected 197 of my favorite tweets. The list is, like a blog, in reverse chronological order, with the tweets from the start of the event at the end, the most recent at the top.

I didn’t include tweets which pointed to the blogs or podcasts, or contained commentary which could be found there.

These were the tweets which gave me a sense of the event, and perhaps even a feeling that I was there in spirit.

Thanks to everyone who took the time to share their impressions, wisdom, wit and entertaining insights.

(Lurking as @cheshirelad)

  1. @divagari Thanks for taking time to report on Hay Festival, Tweeters. Good coverage from those in attendance.
  2. @Vinny64 Taking all the books I purchased at #hay with me to Dubai. I might get stopped at customs for smuggling in expression, thought and free-will
  3. @marcmack: It’s official. http://bit.ly/9eohXt Thanks @stephenfry & @hayfestival. Still probably need to keep physics job, though.
  4. @EmiratesLitFest A Steward’s View of #Hay: Last Day: http://bit.ly/boh9ed
  5. @unfortunatalie Reliving #Hay via medium of twitter – deffo now to be an annual event on my calendar, & will go for many more days next year!
  6. @katheastman Back from #Hay and now halfway down a glass of wine. Bit weepy and sad it’s all over for another year.
  7. @nosycrow #Hay to London journeys: @stephenfry chopper, champagne, memories of adulation; @nosycrow: post-1/2-term M4, pringles, kids fighting in back
  8. @chiggi: #Hay is like a drug. My supply has been cut off, and it’s not funny. What a festival it was this year… new friends + mind expansion
  9. @Philippa_Perry No more #Hay tweets for 12 months. Quite a relief, they are only fun when you are there after that it’s like listening to a party next door
  10. @soozworld From Jonathan Ive, to Oscar Wilde and Twitter – Stephen Fry kept me spellbound for two hours! Thank you Peter also!
  11. @Making_Hay: Review: John Julius Norwich: The historian John Julius Norwich took us on a whistle-stop tour #Hay. http://bit.ly/acu2kP
  12. @HelensWitter Leaving #Hay full of inspiration, organic ice cream and cider. Crossing fingers for @SkyArts at Baftas tonight
  13. @trishdever Given the demographic at the #hayfestival am astounded & annoyed at complete lack of humble veggie burger.
  14. @bonobobookcafe Fav. Hay moment: Yann Martel describing a letter he got from Barack Obama, personally thanking him for Life of Pi.
  15. @Marjakingma Sun, great talks, books, autographs, friendly people everywhere, honeydew beer!! Must be #hay
  16. @Vinny64 Welsh artist supremo Linda Norris sketches “The Early Edition” http://yfrog.com/evlxzj
  17. @melissadenes Just seen the v beautiful, v smart, v self-deprecating Zadie Smith: “I have a small talent”. She needs to borrow a bit of Amis ego
  18. @BOOKSA, thank you for your excellent reporting from the Hay Festival. Next best thing to being there. –A reader in Montana, USA.
  19. @roadgoer John Simpson v chatty signing books, took an interest in every person. Charming
  20. @jolwen: God this is good! Both Martin Amis & Peter Florence interviewing excellent – too many gems to do justice with tweets
  21. @ClairRatcliffe: Nick Clegg fails to mention Wales at #Hay Festival – Yes Hay-on-Wye is in WALES.
  22. @nosycrow Shields quotes William Gibson “Who owns the words? We all do.” He says literature has to be mashable and borrowable esp in digital age
  23. @melissadenes Amis: writing autobiographically about sex can’t be done. Porno sex is the only non-embarrassing way
  24. @BOOKSA: Amis: The difficulty of a novel is exactly proportionate to its length.
  25. @BOOKSA Amis: To be a novelist, you need a monstrous egotism. Poets aren’t like that – they’re much weirder. Novelists must be Everyman.
  26. @edielush Martin Amis: having a grandchild is a mixed blessing. Delightful but like a telegram from the mortuary.
  27. @joy_lo_dico HSBC chairman Stephen Green says Christ approved of banking – see last paragraph http://bit.ly/9hOxwr
  28. @crimeficreader: Some good pics from #Hay http://bit.ly/axWt9E
  29. @XanBrooks: Fighting our way through the crowds of #Hay. David Remnick: ‘It’s like high-school between classes’. But where are Chad and Mary-Sue?
  30. @grannylook When I get a little money I buy books; and if any is left, I buy food and clothes. –Erasmus
  31. @BOOKSA Remnick: Chicago’s south side is emblematic of black life in the US. Obama finds a cause, finds a church.
  32. @beckycad Fascinating listening to Antonia Fraser in conversation with Melvyn Bragg. What an incredible woman & such a romantic life she’s had #hay
  33. @toadmeister Listening to Melvyn Bragg interview Antonia Fraser at the Barclays Wealth Pavilion at #Hay. Smells like Wayne Rooney’s jockstrap in here
  34. @JohnFinnemore Think this must be the first time I’ve spent 24 hours in a town without being completely sure what country I’m in.
  35. @thomascooling Time to leave #hay. What a delight! Lovely talks, company, cottage and horse-riding.
  36. @PaulBlezard HayFlash: Beautiful misty morning presages a day of scorching hot sun, searingly brilliant events and ice creams. Hay’s where it’s at
  37. @matatatatat There would be nothing funnier than walking around #Hay festival wearing an england football shirt. Everyone would go very politely beserk
  38. @rupertbu Stewards View of #Hay: Special Duties: http://bit.ly/dcUXKa
  39. @ginbat @hayfestival Hay bluff, where sunlight spins a web on broader shoulders of velvet age and greening consciousness.
  40. @mikeappleby Overheard in q at #hay ‘it is quite impressive the way Rwanda is going at the moment’
  41. @chiggi John Sutherland sidesteps a nuts question by rambling about Plato, Aristotle and Schopenhauer. Oh and Eliot, + Goebbels.
  42. @BOOKSA Sutherland: Twain: a classic is a book everyone wants to read but no one wants to have read.
  43. @megmacleod Drinking pimms & reading the guardian alongside peter barlow off of the telly. Off to see chris evans in a mo #hayfestival
  44. @sarlitchin Queuing, Hay stylehttp://twitpic.com/1tv5zi
  45. @BOOKSA: Pollan: The healthiest food in the supermarket is the quietest: the unlabeled apple, the unpackaged fish.
  46. @nosycrow Gleitzman: The basic dynamic of a story is what character does to resolve a problem they have.
  47. @nosycrow @AndyStantonTM And moral of story for writers is write down your ideas however mad they seem
  48. @Ferders I have eaten too much cake / meat at #hay with no regard to impending bikini scenario. Best, most forgiving swimming costumes out there?
  49. @XanBrooks Roy Hattersley in #Hay to tell us why he loves England so. But joke’s on him, because we’re dragging him over the border … to Wales.
  50. @BOOKSA Here’s a did-you-know from Peter James: AC Doyle never wrote the words ‘elementary, my dear Watson’. A screen writer coined the phrase.
  51. @BOOKSA Peter James to cop: How did you meet your wife? ‘We met at a quadruple homicide.’
  52. @ostephens Enjoying good coffee, company and sunshine at #hay http://flic.kr/p/87zjty
  53. @BOOKSA Matthew Syed: if you believe success hinges on talent, you’ll walk away after failing once. If you believe it hinges on hard work, you won’t.
  54. @mommy_grrl @Making_Hay It has been a really spectacular week, weather-wise (all things considered.) I’ve only worn my wellies once!
  55. @Marllo words are spoken never broken
  56. @DanThomasUK: #Hay would be able to capitalise further on being a ‘town of book shops’ if they didn’t all close at 5:30
  57. @Skeenathon o laura marling, you are so wonderful and marvellous. I’m drunk and happy and this is the best festival ever!
  58. @sarlitchin Back at the site for a spot of Marcus Brigstocke. Sunburn successfully keeping me surrounded in a warm glow despite chillier air.
  59. @monnowman Easy to tell most ppl at #hayfestival are from big city: they walk briskly with grim determination as if rushing to catch the Tube
  60. @BOOKSA: In the middle of writing the book, Ranulph decided to climb Everest, which put him off schedule a bit.
  61. @BOOKSA: Lancaster: There cannot be many occasions when you’ve someone in the room whose forebears were at the signing of the Magna Carta.
  62. @IzzyMiller: The average adult knows about 50-60000 words… Shakespeare used a total of 20000 in his works – David Crystal
  63. @Pete2Boogie Only at #hay the duchess of Rutland telling a story of unblocking the guttering in her nightdress, wellies and umbrella
  64. @HelensWitter This time tomorrow I will be reclining in a deckchair, eating strawberries & people watching Boden Mums. Bring on #Hay
  65. @guardianhay: Overheard at Hay 2010 http://bit.ly/avYecT
  66. @JasonBradbury on the train to #Hay Festival, writing a Tokyo chase scene for my new book Dot Robot: Cyber Gold as I go.
  67. @chiggi Hannah Rothschild’s documentary about Peter Mandelson, The Real PM, has been pulled from #Hay. [Arch of the eyebrow]
  68. @hermonhermit Anyone wanting a free Guardian World Cup guide should go to #hayfestival on Saturday. The recycling bins will full of them by 09.30.
  69. @SelfMadeHero @GeekSyndicate ‘The Sign of The Four’ graphic novel will be out this Aug and those lucky people at #Hay (event 300) get a sneak peek.
  70. @SelfMadeHero Currently perched on a luggage rack with a French man dreading the hours to come. Not the best start to #Hay
  71. @mePadraigReidy: “Skeptical bloggers are among the greatest forces for good in society” @slsingh
  72. @alisonflood louis de b and friends all read l’etranger avidly as teenagers to discover what they had in common with the murderer
  73. @Pete2Boogie Sitting in the evening sunshine, sipping champagne waiting to see buona vista social club at #hay. Life is good!
  74. @chiggi Viking Harold Bluetooth was killed by Sven Forkbeard while he was taking a dump, Tom Holland tells #Hay
  75. @DanThomasUK A sea of grey hair fills the Ritzy for Mark Hudson on Titian. Feel lonelier than the Welsh Language Books shelf in the shop.
  76. @DanThomasUK #hay would get more tweets if it advertised/encouraged it. Twitter especially in mid Wales is not such an obvious thing to so just yet
  77. @zany_zigzag Need to get more water – seriously thirsty! Tip for anyone coming to #hay – it gets VERY hot inside the marquees!
  78. @adlandsuit Michael Holding at #hay. If the Guardian was a town, it would be a lot like this.
  79. @zany_zigzag @hayfestival Just been to see Daisy Hay (name = coincidence!) talking abt Shelley, Byron & co. – fascinating stuff!
  80. @andrewtghill “Research is the sap, the story is the leaves and the flowers” – Eleanor Updale, author
  81. @patrick_barkham Porritt, Attenborough, Jeremy Irons’ fears of overpopulation are ‘dangerous nonsense’ according to Fred Pearce at #Hay
  82. @thestephmerritt: I’m going to pretend I’m still in #Hay by sitting in a field and reading out loud from my book then tweeting about it while eating granola.
  83. @zany_zigzag Off to Hay later. Slightly worried about parking etc. Is ground going to be quagmire, do we think? Should I wear my sexy red wellies?
  84. @mpphillips Back from #hay. This means my tweets will no longer be full of famous people I have met (I walked past Jerry Hall!) as fewer in my house.
  85. @geraintdmorgan #hay my dad got mistaken for simon schama. Think my dad can be offended by that. He didn’t turn this mistake into free pimms though, fool.
  86. @PaulBlezard Hayflash: The sun is warm and shining bright. The birds are on the wing. Bonobo blew us all away last night. Great day ahead.
  87. @lezlaig There are two sides to every story, but six sides to every book.
  88. @hermonhermit: #hayfestival mountain wind / the stillness of a lamb / gathers the crows #haiku
  89. @anitasethi Amazing music at #hay this year…can’t wait for Laura Marling, I Speak Because I Can, to echo into the night. (i tweet because i can)
  90. @chiggi: Simon Armitage: there are more bodyguards than poets at #Hay this year
  91. @mattgreenough @speedupdating @ahiggitt – its probably more to do with Hay being full of people who had a note from mum excusing them from PE!
  92. @alisonflood: Wonderful funny & moving anecdotes from Joss Ackland at #Hay, on his wife’s grave it says ‘room for one more’…When he joins her it’ll say ‘here I am’.
  93. @Sarah_Crown Poetry is ‘not the thing said, but a way of saying it’
  94. @sumitsays #HayFestival . So twee it makes Latitude seem like a shebeen in a burnt-out squat. Think I might have to wee in a bottle for some edge
  95. @patrick_barkham: More MI5 history at #Hay. Codebreaker Alan Turing wore gas mask to MI5 interview so wouldn’t catch flu. He got the job.
  96. @PD_Smith: “I don’t think the future of writing will be menaced by new technology”: Peter Florence http://bit.ly/9ZIucL
  97. @patrick_barkham Britain definitely the worst country for attitude to maths – only here is it ok to admit you are rubbish at it, says Alex Bellos at #Hay
  98. @patrick_barkham MI5 historian Christopher Andrews’ cure for banking crisis? Move GCHQ staff to City jobs. Tells #Hay ‘It isn’t likely to happen’. Obviously
  99. @adlandsuit Waking up in Wales is fucking cool. Cheese platters 11.30am are fucking cool. My Sky Arts wellies are fucking cool. #hay is FUCKING cool.
  100. @guardiang2: “Like most high cultural events, most of the audience would rather be on stage” Grayson Perry’s take on #hay http://gu.com/p/2hcx7/tw
  101. @journojourno Just back from the G #HayFestival: never been amongst a more odious bunch of poseurs in my life.
  102. @James_Rock lots of new peeps @hayfestival this year but most seem to be @guardian employees – the #Hay tribe are not yet big on twittering it seems?
  103. @Sarah_Crown: Seems Henning Mankell was on the boat in the Palestine aid convoy that was attacked. We’re trying to find out more #gazaflotilla
  104. @Sarah_Crown News from #hay – Israeli ambassador Ron Prosor has cancelled his event tomorrow. No one v surprised…
  105. @hannahwoodstock People walking out of Tim Minchin at hay because he calls the pope a motherfucker. Hilarious and scary!
  106. @MissHClose Love seeing all the tweets about #Hay. Especially as I’m here, right in the middle of it. It is properly unbelieveable.
  107. @Red_Books Oh what a Hay day…in a good way. Fantastic and sold out Jo Brand event AND I met John Snow. Amaze.
  108. @UsborneMktg Celeb spots so far at #hayfestival: Jefferson Hack, Robert Winstone, Rob Brydon, Simon Schama, Anneka Rice, John Snow and Simon Armitage
  109. @jamieandlouise after being at #Hay today with such clever people – feeling like i really should work on intelligence – surely it’s not too late?
  110. @hannahwoodstock Simon schama is absolutely fabulous! He talks like most people would love to write
  111. @crossland I abhor camping. Uncomfortable, cold, noisy and a queue for a shower. #hayfestival made up for it though.
  112. @ecrjones At the risk of boring you…I am still ill, but am trying enjoy #hayfestival Highlights incl. Shappi Khorsandi. Peter Hitchens is vile.
  113. @adlandsuit So far, the #hay festival is a lot like T In The Park, only with fewer Scottish schemeys puking everywhere, and more Jo Brand
  114. @warmstrings Big breakfast, caffinated coffee, Morris dancing, antique searching. #hayfestival
  115. @dm0 So it seems both Miliband’s will be at #Hay this weekend. Talk about finding needless wannabe leaders in a Hay-on-Wye stack
  116. @janemartinson Last session on science made #hay almost total success for 8 yr old. “Will there be footballers nxt yr, Mum?”
  117. @mpphillips Me: who was that guy we were just talking to, the one who looks like a pop star? Friend: Gary Kemp from Spandau Ballet. #hay #clueless
  118. @mpphillips Just walked out of a talk, first time ever at #hay. Five minutes of maths enough to persuade me that ice cream in the sun far preferable.
  119. @sarlitchin Just looked up from reading my paper to see Robert Winston carrying a plastic bag standing in a queue for ice cream.
  120. @Penders1 Don’t ask her about one’s private life, she can be savage!
  121. @mePadraigReidy: OMG! Mariella!
  122. @MichaelOrmerod Tweeting from a #hay deckchair. I think this is the most middle class place in the world.
  123. @Sianz i am drunk on middle-classness
  124. @hughesroland I’m in a bookshop in #hay that has a section on hitler and another on premature birth. Pretty obscure.
  125. @MjkeW Nothing booked at #Hay this morning. Time to catch up. Time to write. Time to process. Time to… oh… empty the chemical toilet.
  126. @pokomon night night from cold tent at #Hay. i have lent out warm clothing to my ill equipped fellow campers (@goatrick & @crossland)
  127. @lozhead I think today will be a book day. I’ll pretend I’m sitting on a deckchair in #hay looking clever.
  128. @Philippa_Perry All your tweets r making grayson & I homesick for #Hay. Not missing gypsy caravan though.
  129. @Madhviuk Sunday was by far the most interesting @#hay Although I would not recommended 7 events in one day. Brain meltdown
  130. @so_she_writes #HayFestival adventures in Wales a success. Jeanette Winterson is unreal – the entire room was hers from the minute she walked onstage.
  131. @PaulBlezard Hayflash: Bank Holiday Monday and glorious skies, hot air balloons & swifts screeching through the site like fighter jets.
  132. @thestephmerritt Well, it’s not often you find yourself dancing with Simon Schama, AC Grayling and Hugh Cornwell from The Stranglers. God, I love #Hay!
  133. @andydickson Sounds like #fakehay I know, but hv just been at a party where both hugh fearnley-whittingstall & Pervez Musharraf were present. Yikes #hay
  134. @sineadgleeson Odd to see the laid back vibe of #hay interrupted yesterday by lots of police and compulsory bag check-in for Pervez Musharraf.
  135. @mpphillips Disconcerting sniffer dog presence in Marcus de Sautoy’s fun presentation about maths. Turns out former pres of Pakistan in tent next
  136. @JillLawless: My best celeb spot in three days at #hayfestival? Gary Kemp from Spandau Ballet queuing for Alain de Botton talk.
  137. @saulpims Explaining the joy of twitterising to charity bods at #hayfestival. They want to like but are confused.
  138. @njhamer Considering Sky are a major sponsor of #hay you think they’d make a better job of recording the events. Shocking sound on Andrew Marr talk.
  139. @NatalieHanman Reading is lover’s talk – a private, subversive act
  140. @guardiang2: Bryson too scared to take citizenship test to become British
  141. @NomDeGuerre Enough with the edifying. Time to go gy ready for another party…swapping soup thermos for hip flask
  142. @NomDeGuerre So many Hay questioners just want to hear themselves out loud (maybe to drown voices in their head)
  143. @Irish_Andy Having an epic time at #hay festival. So far, Quentin Blake, Ed Byrne and I got on Sky News!
  144. @katheastman Amazing culinary delight discovered at #hayfestival earlier today – Blackcurrant & Licorice icecream. Scrumptious
  145. @darrananderson Christopher Hitchens probably thinks of himself as a modern Orwell rather than the big bag of fermented shite that he actually is #hay
  146. @neilsonandrew first trip to #hay over. highlight may have been getting palm read by a Russian novelist, as you do
  147. @rsutcliff @chiggi I’ve stopped listening to historian Niall Ferguson #Hay, I find it contaminates my enjoyment of historical fiction.
  148. @Making_Hay: There is nothing worse for writers than cranking it out and getting no response. Tina Brown
  149. @soul_of_twit Ed Miliband update #Hay. Preppy jumper on. Still hanging with the plebs having an ice cream. Still pretty handsome. #shocktometoo
  150. @squizzey In my funky festival gear while the sun shines at #hayfestival – drinking Pimms with @katheastman & joyous Joyce who has macadamia nuts!
  151. @hughesroland Feeling out of place without panama hat at #hay.
  152. @annecharnock Overheard this minute at #Hay in queue: steward tells Ed Milliband to please move over to the left.
  153. @Cafedirect_HQ Double deckchair, your best mate and a cup of cafedirect coffee. Good #hay times! (Yasmin) http://twitpic.com/1sg9cf
  154. @mpphillips Standing ovation for Tom Buergenthal, Holocaust survivor and Hague judge. So calm, serene, inspiring. This is what #hay is all about.
  155. @benbryant Scored a lift to #hay today, allelujah! Would not advise anyone to try getting there via the mythical Hereford bus
  156. @soul_of_twit Apologies to people of #Hay. That was me striding across a field in pink neon ski thermals & wellies to powder my nose at dawn #fashionfail
  157. @DanThomasUK Glad to see #hay is trending hard this year. Lots more twitter awareness and mobile connectivity
  158. @MjkeW Alain de Botton believes ipad will not kill books, but diminishing levels of concentration from social media might. So er…
  159. @neilsonandrew My lady wife has spent 10 minutes chatting to Jerry Hall about Mick ‘n Bryan not jealous just impressed
  160. @chiggi So I bummed a ciggie from Jerry Hall at #Hay. She was rather delightful.
  161. @emilybell everyone on my feed is either watching #eurovision or at #hay … there’s a mash-up possibility if ever there was one
  162. @andydickson Coren on Twitter: “full of rubbish for illiterate people”
  163. @patrick_barkham Grayson Perry a #Hay highlight. Witty critique of deadening consumerism and a great frock. Wisdom without pomposity. Audience loved it
  164. @sarahlphillips Got told off for tweeting in Grayson Perry
  165. @Skeenathon Seen at #hay blue eyebrows, lindisfarne gooseberry wine, fat lady in skirt of many handkerchiefs and many, many pairs of cords
  166. @Making_Hay I’m a great user of Twitter but I’m aware of the dangers. Social media is like pornography #alaindebotton
  167. @nosycrow de Botton the most offensive q you can ask a child is “what did you do today” because they live in moment
  168. @nosycrow de Botton Western thinking unhelpfully divorces mind and body – over-intellectual. You have to know when to stop thinking
  169. @siwhitehouse Anyone here from Tower Hamlets? I’d venture that’s the first time that questions been asked at #Hay #HeatherBrooke
  170. @Skeenathon #Hay must be the least edgy festival ever. There are Renoir prints in the portaloos.
  171. @siwhitehouse And hello to the man walking *out* of the #Hay urinal with an ice cream cone in his hand.
  172. @melinwynt Bant i’r Gelli Gandryll am y dydd fory. Off to #Hay for a day of politics, poetry and science tomorrow. Hope the sun shines!
  173. @Making_Hay: In the Friends Cafe, glass of Veuve, listening to Roddy Doyle on the PA, reading a recycled Guardian.
  174. @Sarah_Crown Roddy Doyle: ‘if someone has to piss on you, let it be Henry fonda’. Quite #hay
  175. @Sianz there are so many good looking men here. who are so good looking, they know it too much so then they become ungoodlooking
  176. @mommy_grrl #hay festival tip: careful with the beer imbibing if you have weak bladder – lines to the WC are wicked long *crosses legs*
  177. @neilbeynon will be at #Hay tomorrow, looking forward to some brain food and, hopefully, the weather clearing.
  178. @iankatz1000: Prez nasheed of maldives to sceptics: come to the Maldives and look me in the face and tell me it (climate change) is not happening
  179. @mpphillips A man with a bi-horned hat just ran past me shouting ‘I am the apocalypse!’ Expect to see him later on panel later with Chris Hitchens
  180. @susannar100 Being at #Hay makes me want to get on with writing my book. Now, if only someone would look after these 3 kids ….
  181. @Sarah_Crown Just off to squire Bill Bryson round a cafe, so to learn the history of salt&pepper, tea&coffee, forks … just another day at #Hay
  182. @nosycrow Bill Bryson “Never had people found more ways to be worried in a confined space than Victorians in their bedrooms”
  183. @benbryant So being stranded at Hereford has given me a chance to reflect on the irony that nobody going to #hay seems to use public transport
  184. @siwhitehouse That @jenny_drew has just been serenaded by a clown on an 8 foot unicycle with a frog on his head. In a tutu.
  185. @siwhitehouse We’re getting competitive today. Both on the look out for women in summer dresses and brightly coloured wellies. Today’s top #Hay points
  186. @siwhitehouse: Early points scored. Just seen a bloke with a cream linen jacket, chinos, a straw boater and a cravat.
  187. @digestedread Raining so hard can barely hear a word bill bryson is saying
  188. @MjkeW Good morning #Hay. Ah, the Niagaran roar of rain beating on the drum skin roof of the caravan. That’s more like it.
  189. @sarahlphillips Only at #hay: chalked lines instead of ropes to keep queues in order
  190. @sineadsillars Just passed Andrew Marr asking for directions to a tent at #hayfestival. In a session with Nigel Mansell now.
  191. @MjkeW Arrived in #Hay. Sun shining. Caravan pitched. Fine meal in The Granary. Excellent! Now for some Islamic calligraphy
  192. @andydickson Setting up shot in wiggly wigglers garden. group of teens has just come past and dared ea other to eat maggots
  193. @andydickson First roadsigns to #hay! Gold and green fields, blossom, bluff in distance. Hurrah
  194. @thespyglass Yes, hurrah to #Hay. If only you weren’t so gorram expensive. Have fun, you rich-ass intelligentsia. *bitterauthenticgrumble*
  195. @sineadgleeson Standing ovation in a packed tent for Christy Moore at #hay. And brilliant version of Shine on You Crazy Diamond for an encore.
  196. @thethingisgav Pics of setting up at the Hay Festival – http://bit.ly/bZEo5j
  197. @Making_Hay @hayfestival #Hay worked very well last year. Is short, distinct enough, everything a good hashtag is