Book Review: Bad Blood — Secrets and Lies in a Silicon Valley Startup by John Carreyrou

For anyone with even a passing interest in executive communications in Silicon Valley, Bad Blood is a must read.

Bad Blood CoverWall Street Journal investigative reporter John Carreyrou delivers a step-by-step history of Theranos, a Silicon Valley startup headed by the young, charismatic founder and Stanford drop-out Elizabeth Holmes. He has written a masterful, suspenseful tale of allegedly illegal acts that range from intrigue and deception to outright lying and fraud.

Elizabeth Holmes, who imitated Steve Jobs in both dress, abrasive management style, secrecy that verged on paranoia and, most tellingly, presentation skills that created a “reality distortion field” among her audiences, was able to raise hundreds of millions in venture funding and the support of an incredible cast of characters including Henry Kissinger, George Schultz, Rupert Murdoch, James “Mad Dog” Mattis, Larry Ellison, Mark Andreesen, Chelsea Clinton and the head of Stanford’s chemical engineering department Channing Robertson.

What seems almost unbelievable, in hindsight, is that every one of these eminent leaders supported Holmes even as doubts were being raised about the technology by a number of ex-employees and regulatory agencies. Most poignantly, Secretary of State George Schultz chose to believe Holmes over the pleas of his own grandson who had worked at the company and had serious concerns.

Fortune_CoverTheranos was founded on technology that promised vital health information could be gleaned from a small drop of blood using handheld devices supposedly equal in accuracy to the those depending on the much larger quantities of blood drawn by companies like Quest Diagnostics and Laboratory Corporation of America. This was, apparently, never the case. The company was adept at hiding its failings from those who doubted their claims.

Theranos ran under a strict code of secrecy. Management created smoke screens and diversions. Investors kept pouring in money, turning Elizabeth Holmes into a temporary billionaire. Companies like Walgreens and Safeway struck deals with Theranos. The press lionized the charismatic Holmes.

Bad Blood ReviewDespite the aggressive tactics of the best lawyers money could buy, including the super-scary David Boies, Carreyrou’s investigative work shone light on the deception. The final third of the book is his story and the revelations that started with the October 15, 2015 front page story in the Journal.

For those working in Silicon Valley this is a cautionary tale. Take note of what your moral compass is telling you.

Hey! Hey! LBJ! How many speechwriters did you kill today?

LBJThanks to David Murray for pointing to a piece from DelanceyPlace.com about President Lyndon Johnson’s relentless work schedule that exhausted most of those who worked for him in the West Wing. This from the book Organizing the Presidency by Stephen Hess

He worked a two-shift day, 7:00 A.M. to 2:00 P.M. and 4:00 P.M. to 9:00 P.M. Between 2:00 P.M. and 4:00 P.M. he took a walk, swam, ate lunch, napped, showered, and changed clothes. Then, returning to his office, he was known to say, “It’s like starting a new day.” Top assistants were expected to be available at all times, for both shifts.

This relentless determination to do more of everything for as long as he would be in office inevitably took its toll on those around him. For example, in 1964, an election year, when he made 424 speeches, almost everyone on the staff was pressed into service as a presidential scribe, and everyone joined the constant talent search for speechwriters. The length of the day, the intensity of the work, and Johnson’s reputation for verbally abusing those close to him also meant a ceaseless turnover of presidential assistants, which gave the executive mansion “the appearance of a well-slept rooming house.”

The challenge of working as a speechwriter in the Johnson White House are highlighted by Robert Schlesinger in his excellent book White House Ghosts. Writers had

…a struggle to find the right balance in Johnson’s rhetoric…His insecurities and moods, skills as an extemporaneous speaker and deficiencies with a text, and his inability to adapt to television had push-pull effects on the speechwriting process.

JumboThese difficulties were exacerbated by the President’s eccentricities, such as his habit of intimidating other men by showing off “Jumbo”– his masculine appendage, of which he was inordinately proud. Schlesinger reports that he interviewed speechwriter Douglas Carter by forcing him to join in a skinny dipping session in the White House pool.

The speechwriters serving Johnson lived life on the edge

The pressure was crushing. Waking in the middle of the night, Hardesty would realize that he had been editing a speech in his dreams.

and

A ceaseless week of drafting drove Goodwin to his physical and mental limit in the predawn hours of January 12, the day of delivery. At the end of a thrity-six hour jag, Goodwin could neither focus on his typewriter keys nor order his thoughts in complete sentences.

The root of these difficulties was a simple of case of Presidential envy

Kinter later said that Johnson was “Always angry” about the drafts he was getting. “He always felt they were inferior to Kennedy’s,” he said. “I’ve never known him to be satisfied with a speech, either before, after, or at any point.”

Alas, even Jumbo was no help.

Adult Entertainment

I’ve noted before that the Financial Times — the British equivalent of the Wall Street Journal — isn’t reticent about treating readers as adults and using four-letter words when appropriate.

The latest example from today’s edition is in a wonderful review of the Womad festival where they mention French singer Camille did a cover of the Dead Kennedy’s song “Too Drunk to Fuck”, and, yes, the title was printed in the British financial newspaper in full, not F*** as most newspapers would, leaving us to guess: Too Drunk to Feel? to Flow? to Fake?

Perhaps, as someone once told me, it’s because with a British accent even “Fuck” sounds profound.

FT Womad Review

Click picture to enlarge..

Anyway, here’s Camilla, clearly not too drunk to sing.

A Conversation with Matt Kivel, Cicero Speechwriting Award Winner

Matt KivelOn Thursday, July 19th the Silicon Valley Speechwriters Roundtable hosted Matt Kivel in a free conference call.

Matt is the overall 2018 Cicero Speechwriting Award Winner for his speech The Power of a Story delivered by Gregory L. Fenves, President, the University of Texas at Austin. This is a searing personal story about the experiences of the President’s father as a Holocaust survivor.

Watch the speech being delivered by President Fenves:

Matt has been writing professionally since 2007. He started as a freelance music critic, and soon became an editor and writer for the entertainment industry bible/trade publication/newspaper Variety, where he interviewed prominent members of the entertainment industry including Warren Beatty, David Lynch, and George Stevens Jr. Later on, he took a job at The Aerospace Corporation and wrote speeches for the company’s President and CEO, Dr. Wanda Austin. He is now the speechwriter to Gregory Fenves, President of The University of Texas.

The call covered a wide range of topics including:

  • His hour-long conversation with Warren Beatty.
  • His career transition from rock n’ roll critic to speechwriter.
  • The process of developing a speech on an intensely personal topic.
  • The audience reaction when the speech was delivered.
  • His favorite Peggy Noonan quote.
  • The upcoming webinar with David Murray on how to win a Cicero Award.
  • And much more…

To hear the full discussion click on the podcast icon below.

Speechwriters speak out in Cambridge

The European Speechwriter Network held their 16th annual conference at King’s College, Cambridge on 12 & 13 April. This 13 minute video features three top speechwriters: Stephen Krupin (speechwriter to Barack Obama), Jessica Cunniffe (speechwriter to David Cameron) and Lindsay Hayes (speechwriter to Sarah Palin). They describe the aptitudes and skills they needed to work at the highest levels. The video includes clips from the conference and is worth viewing in its entirety, if only for the splendid scenes of Cambridge!

Announcing: A Conversation with Cicero Award Winner Matt Kivel

Matt KivelOn Thursday, July 19th the Silicon Valley Speechwriters Roundtable will host Matt Kivel in a free conference call.

Matt is the overall 2018 Cicero Speechwriting Award Winner for his speech The Power of a Story delivered by Gregory L. Fenves, President, the University of Texas at Austin.

Watch the speech being delivered by President Fenves:

The WhoMatt has been writing professionally since 2007. He started as a freelance music critic, and soon became an editor and writer for the entertainment industry bible/trade publication/newspaper Variety, where he interviewed prominent members of the entertainment industry including Warren Beatty, David Lynch, and George Stevens Jr. (Check out his 2013 review of The Who’s Quadrophenia tour!)

Later on, he took a job at The Aerospace Corporation and wrote speeches for the company’s President and CEO, Dr. Wanda Austin. He is now the speechwriter to Gregory Fenves, President of The University of Texas. He enjoys the mosaic-like process of developing strong written material that can strengthen and intensify the bond between speaker and audience. Matt holds a BA in Economics from the University of Michigan.

In this call we’ll discuss the process Matt used to create his award-winning speech and the lessons for all speechwriters as they write the speeches that will be candidates for the 2019 Cicero Awards.

Click here to RSVP for this free conference call.

A Conversation with Bob Sands on Sermons and Speechwriting

Bob Sands On June 19, 2018 the Silicon Valley Speechwriters Roundtable held a conference call with Bob Sands.

Bob is a speaker and speechwriter who has helped people and businesses tailor and tell their stories for the last 25 years. He has also been a Pastor, Entrepreneur, Coach and Radio Broadcaster.

Currently, he is focusing his time on helping individuals, businesses and organizations clarify and communicate their message. As the President of Sands Communications, Inc., he has given over 5000 presentations himself to every kind of group from Funeral directors to firefighters to CEO’s. He has coached and written keynote speeches for executives, helped salespeople hone their speaking skills and developed communication strategies for both political candidates and elected officials.

The call covered a wide range of topics including:

  • Bob’s techniques for crafting a sermon, most often delivered to a familiar audience.
  • The challenge of preaching to congregations where the common themes of the Bible known to earlier generations have been lost.
  • His segue intro speechwriting, and where he finds most of his freelance clients.
  • The relevance of the study of homiletics to speechwriting, especially the books of Alyce McKenzie.
  • Bob’s use of social media to magnify the impact of his message.
  • What impressed him about David Murray’s recent PSA White Paper titled A Provocation from the Pulpit: Dead Preachers Challenge Living Speechwriters.
  • Breaking News: David Murray announcing the creation of a companion to the well-known Vital Speeches of the Day — Vital Sermons of the Day which David and Bob are launching. Find out more on their Facebook page.

To hear these and other topics discussed click on the podcast icon below.

Book Review: The Great Oom: The Improbable Birth of Yoga in America, by Robert Love

The Great Oom - CoverLong before Lululemon, Bikram Hot Yoga and the ubiquitous downward facing dog, yoga was being taught in small studios in San Francisco, New York and the Hudson River Valley. Just as Lululemon struggled to contain the reputational damage of the ‘sheer pants’ scandal and Bikram Choudhury became embroiled in lawsuits, the man who opened the first yoga studios in the nation back in the early 1900’s was a lightening rod for controversy.

The story of how yoga as we know it came to America is told in a fascinating and very readable book, The Great Oom: The Improbable Birth of Yoga in America by Robert Love.

The man the tabloid press of the day branded ‘Oom the Omnipotent’ was born Perry Baker in small town Iowa in 1876. Before he was 20 he’d changed his name to Pierre Bernard, met an Indian mystic named Sylvais Hamati, and attained notoriety by subjecting himself to tongue and lip piercings (allowing his lip and nose to be sewn together!) while apparently feeling no pain in a self-induced trance.

Bernard became a serious student of Hatha yoga derived from Vedic and Sanskrit teachings at a time when most Americans were even more ignorant of religions other than bedrock Christianity than they are today. This was even more remarkable since British India regarded Hatha yoga, with its well-known asanas or postures, as declasse.

Bernard fully embraced the Tantrick (or Tantric) forms of practice that included sacramental sexual union: a massive reputational risk in the Puritanical climate of the 1900’s (or even the more tolerant 1970s, as other teachers were to discover). Despite, or perhaps because of, the success of his teaching in helping society ladies and the idle rich find purpose in life, he was pursued in court and hounded in the press.

Nyack YogaHe moved from San Francisco to Seattle, and eventually settled on the East Coast, first in Manhattan then in the rural Hudson River Valley village of Nyack, where he became a landowner and opened a country club offering members everything from daily yoga to enemas, circuses and all-night parties.

He counted several members of the Vanderbilt family among his patrons. Among his detractors were blue blood families convinced their daughters were being seduced by a charlatan. Charges ranged from indecency (holding classes where female students shed girdles and garters for something more free form, although a world away from Lululemon tights) through to running a white slavery operation (one of the pet fears of that age).

The man who Alan Watts — perhaps recognizing a kindred spirit — described as a “phenomenal rascal master” influenced the next generation of yoga teachers. These included Ida Rolf, the founder of ‘Rolfing’, and Bernard’s wife Blanche DeVris, who taught yoga to Anthony Quinn and Henry Fonda among others.

Bernard died in solitude in 1955, having made and lost multiple fortunes, created a private zoo, sponsored baseball teams, built the finest library of esoteric literature of the time, championed the study of Sanskrit, and much more.

Robert Love has written a fascinating, exceptionally well researched book. He notes:

…what intrigued Americans about Bernard was not merely the Oom notoriety and the flamboyant weirdness. It was the question of whether these trappings of wealth, his fantastic life — elephants, tigers, circuses, Vanderbilt heiresses, and everywhere the scent of sex — might actually be the result of an intense and authentic spiritual pursuit.”

It was, and is.

Toastmasters International Announces Keith Ferrazzi as its 2018 Golden Gavel Recipient

Keith Ferrazzi HeadshotToastmasters International announced today that world-renowned world-renowned author and entrepreneur Keith Ferrazzi is the recipient of the organization’s 2018 Golden Gavel award. The award, presented annually to an individual who exemplifies excellence in the fields of communication and leadership, will be presented to Ferrazzi during the Toastmasters International Convention, Friday August 24, 2018, in Chicago.

“Keith Ferrazzi is an author, leader and pioneer in the field of networking and relationship-building,” says Toastmasters International President Balraj Arunasalam. “Creating human connections and building trusting relationships are foundational in both Keith’s work guiding companies and the Toastmasters experience, which emphasizes peer support, evaluation and feedback. We look forward to presenting him with this year’s Golden Gavel award.”

As chairman and founder of Ferrazzi Greenlight, a research institute focusing on behavioral science and its effects on business, Ferrazzi works to determine how companies can eliminate behaviors that hinder progress and instead adopt those that foster growth. His research on relationships, along with decades of experience as an entrepreneur and chief marketing officer for multinational corporations, helped him develop his influential leadership techniques for “leading without authority.” Ferrazzi says commitment between people is the foundation for candor and accountability that is critical for innovation and agility in today’s transformational business world.

As the author of the NY Times #1 bestseller Who’s Got Your Back and Never Eat Alone, a regular contributor to publications such as Harvard Business Review, Fortune Magazine, The Wall Street Journal, a much sought-after expert guest of television, podcasts and radio, Ferrazzi has established himself as the premier thought leader for unlocking powerful networks for productivity and growth — both professional and personal.

Ferrazzi now shares these insights with companies and organizations as a consultant and speaker. Most recently, Ferrazzi has worked with the World Bank to bring the Ferrazzi Greenlight methodology and training of lasting cultural change to World Bank leaders’ mindsets and behaviors in service of creating a global movement and delivering faster and easier business results; and to role model the required culture change throughout the World Bank. Open communication is a pillar of his culture change work. “Great relationships are borne from generosity and authenticity,” he says. “It’s not what you can get out of somebody, but what you can give.”

Ferrazzi joins an illustrious list of Golden Gavel honorees, including Walter Cronkite, Stephen Covey, Anthony Robbins, Muhammad Yunus and Zig Ziglar.

“I am honored to be presented with the prestigious Golden Gavel award,” says Ferrazzi. “Toastmasters is a wonderful organization that has helped millions of people develop and improve their communication skills. Joining the group of past Golden Gavel recipients is humbling.”

Click here to learn more about the 2018 International Convention, Aug. 22 – 25. The public is invited to attend.

The Atomic Hobo Thinks the Unthinkable

Nuke posterFiona Sturges has a great weekly column in the Financial Times reviewing podcasts. This week she highlights The Atomic Hobo by British journalist, cold war specialist and self-confessed “nuke geek” Julie McDowall.

Julie has an engaging Scottish accent, which adds a degree of surrealism to the subject of her regular podcasts: the ways in which Britain and the US prepared for nuclear attack during the cold war. So far, themes have included the disposal of the dead (in Britain, councils stockpiled shrouds); how to keep survivors calm in the bunker (pills, mostly); food distribution; and the fate of family pets.

Certain speechwriters are employed to draft ‘red file’ talks that will be delivered in the aftermath of a nuclear attack. Thankfully, those statements have, so far, remained filed away.

To hear how the threat of nuclear war has influenced people to date, check out Julie’s great podcast.