Ethnomethodology is concerned with the methods (the “people-methods”) by which that social order is produced and shared in different settings.

It seeks to describe the practices individuals use in their descriptions of different settings. It examines in minute detail the ways in which people participate in a taken-for-granted world and raises questions about how this is accomplished.

This might strike some people as asking questions about the bleedin’ obvious. But wasn’t it asking questions about the “obvious” that got Newton, Galileo, Copernicus and others started? Their insights came as a result of asking questions about the very things others took for granted.

Ethnomethodology claims we are all constantly making use of unstated “methodsâ€? in our daily lives to create a “taken-for-granted” world which we feel we “know” and can be “at home” in. We perceive our social world through a series of patterns we have built up for making sense of and coping with the variety of situations that we encounter everyday.

These patterns are often repetitive, confining even.

We use patterns to define ourselves in contrast to another: the presenter vs. the audience; the speaker vs. the listener; the same-old same-old conversation between husbands and wives, parents and children, executives and staff. Some call this their “comfort zone”. People new to public speaking feel discomfort and fear when they step out of their comfort zone and stand on the podium. It’s not part of their pattern.

As Adi Da Samraj writes in his poetic parable The Mummery Book:

(c) 2007 The Avataric Samrajya of Adidam Pty Ltd

The Mummery of life-and-world-and-death is a constant Melodrama—made of opposites and contraries. And life is always “self-and-”otherâ€?—in a Growling! pit.

There is only a pattern. Patterning, in Clicks! and Clacks! Appearance, Shift, and Change. Always repetitions—and, yet, never the same.

The countless pairs are not Recognized, As Is, by the always ego-”I”—in its waking, dreaming, and sleeping, here. The oblivious little play of twos—never exactly Founders, in their One. Forever—there is only “she” or “he” or “it” or “thatâ€?, and the always-remaining “I”. The “I” and the “other”—forever waiting, for the One-and-Only One. The One That Always Already Is—Infinitely Expanded, Beyond the persistent point of ego- “I”. Beyond the egg of attention, and its Klik-Klak visions of eternal “differenceâ€?.

– Adi Da Samraj, The Mummery Book

The creation of social order by a group of benighted egos minimizes the chaos of random human interaction and the confusion which would be experienced if we saw everything as if it were the first time. When that order breaks down you get the social interaction typical of the insane asylum. There’s value in the comfort zone, but also limitation.

Executive Communications Lessons:

By examining how a stable social order is created out of the independent actions of individuals Ethnomethodology has value for someone creating a presentation that’ll be given to a group of individuals assembled into an audience.

Knowing more about the glue that holds everything together provides insight for the savvy speaker.

The question is what level of understanding we want. Is it enough to know the big picture rules (when to kiss, bow or shake hands) or do we need a more detailed grasp the the minutia of social order.

Yes, we do, say the Ethnomethodologists.

By conducting a microscopic analysis of the ‘technology of interaction’ – the structures that underlie conversations – we have a framework to understand:

1. The setting of a talk (which could be a face-to-face discussion between two people or a presentation to a large audience by an executive) and how that “affects the shape, form, trajectory, content or character of the interaction�.
2. The form of the institution where the talk is delivered and how that dictates the type of presentation delivered and the ‘turn-taking’ mechanisms enjoyed by presenter and audience member. (Think about the unstated assumptions that dictate when it’s “OK to ask a question” and when it’s “rude to interrupt”. Realize that this differs between, say, a small group of C-level executives meeting in the Boardroom and a mass of techies in the audience at a Conference.)
3. The ways in which the participants ‘conspire’ to create the context and constantly reaffirm the fact that they are participating as an audience member at a public presentation (This might sound weird at first, but think of all the unstated assumptions that a good grade school teacher, or seminar leader, leverages to ‘impact’ their audience.)

One limitation: In taking a relativist stance ethnomethodology cannot make moral judgments about meanings. Therefore it cannot address problems such as inequality and power. But, realistically, this isn’t a big problem. There’s not a lot of mileage in revealing how centers of power and inequality affect communications within corporations. Everyone is pretty clear on who has the chops by Grade Level and Title when it comes to communicating. It’s obvious that people pander more the CEO’s sense of humor and are willing to laugh at his jokes than they are with people of lesser status in the organization. Dictators go mad because everyone agrees with them. Get over it.

Next time I’ll consider some specific lessons from ethnomethodology around what is called situated actions. Being aware of this will sharpen your capability as a public speaker to think on your feet — to anticipate alternative courses of action and their consequences while in the middle of a presentation.

Shakespeare wrote his plays for the ear, not the eye. His punctuation is sloppy, the stage directions minimal.

It’s much more difficult to understand one of his plays if you just read the text silently. It’s only when you read aloud, or, better yet, see the play performed, that the power of the words is evident.

Example: Read the text of Henry V’s inspiring speech to his men before they go into battle against the French:

WESTMORELAND

O that we now had here
But one ten thousand of those men in England
That do no work to-day!

KING HENRY V

What’s he that wishes so?
My cousin Westmoreland? No, my fair cousin:
If we are mark’d to die, we are enow
To do our country loss; and if to live,
The fewer men, the greater share of honour.
God’s will! I pray thee, wish not one man more
.
.
.
Rather proclaim it, Westmoreland, through my host,
That he which hath no stomach to this fight,
Let him depart; his passport shall be made
And crowns for convoy put into his purse:
We would not die in that man’s company
That fears his fellowship to die with us.
This day is called the feast of Crispian:
He that outlives this day, and comes safe home,
Will stand a tip-toe when the day is named,
And rouse him at the name of Crispian.
He that shall live this day, and see old age,
Will yearly on the vigil feast his neighbours,
And say ‘To-morrow is Saint Crispian’
Then will he strip his sleeve and show his scars.
And say ‘These wounds I had on Crispin’s day.’
Old men forget: yet all shall be forgot,
But he’ll remember with advantages
What feats he did that day: then shall our names.
Familiar in his mouth as household words
Harry the king, Bedford and Exeter,
Warwick and Talbot, Salisbury and Gloucester,
Be in their flowing cups freshly remember’d.
This story shall the good man teach his son;
And Crispin Crispian shall ne’er go by,
From this day to the ending of the world,
But we in it shall be remember’d;
We few, we happy few, we band of brothers;
For he to-day that sheds his blood with me
Shall be my brother; be he ne’er so vile,
This day shall gentle his condition:
And gentlemen in England now a-bed
Shall think themselves accursed they were not here,
And hold their manhoods cheap whiles any speaks
That fought with us upon Saint Crispin’s day.

(Act IV, Scene iii)

Now hear the speech as delivered by Kenneth Branagh.

Branagh’s voice brings out the nuance, subtlety and power of the speech that we miss when we just read the words.

The King literally brings his audience toward him from among the trees with a fine display of ethos – building a bond with the “band of brothers”. The bond is strengthened by contrasting their role with those “now a-bed”. He inspires them by painting in words a glorious future: their part in a story that will be told from “this day to the ending of the world”.

Very little of the power of the speech relies on gesture. Branagh is restrained. His fist is rigid, gloved and powerful. He relies instead on his voice, moderated at first, rising to a crescendo with the “ending of the world”. Then, seconds later, cracking to a whisper for “we few, we happy few” in preparation for the final lines delivered first with restrained humor, then mocking indictment and the final rousing claim which cues the troops to cheer.

Executive Communications Lesson

Find a corner of the office, or a space outside (perhaps in the woods like Henry), where you can read every speech you write out loud. Try reading it at different speeds. With different emphasis. Then, when you are happy with it, take it to your executive and make them do the same. You’ll probably have to insist, most speakers would rather skim the text in the back of the car on the way to the event.

But then, they never had to ask their audience to go fight the French.

My first major series of Deep End topics is an assessment of a sociological theory known as Ethnomethodolgy to see if it’s got anything useful to say for those of us involved in public speaking, presentation skills coaching, speechwriting and executive communications.

Ethnomethodology is an obscure branch of sociology. It’s concerned with the ways in which social order is maintained. It describes the practices (the methods) people use to describe social settings.

Ethnomethodology was all the rage in the mid-1970’s when I was a graduate sociology student. It attracted those of us who were looking for an alternative to structural-functionalism (Talcott Parsons seemed such a boring old fart) and were tired of mainstream Marxist sociology (Karl Marx was another boring old fart).

It was a ‘hip’ social theory. It promised the excitement of Street Theater and Happenings. It didn’t take the fact of social order for granted (Yeah! Anarchy Rules, OK!) It encouraged people to see things around them as if for the first time. This resonated for students who’d experimented with hallucinogenic drugs. It was an intellectual cleansing of the doors of perception. It appealed to anyone enthralled by the afterglow of the sixties that bathed the student population of Europe in the early 1970’s.

It was cool. Obscure. Angular. Immediate. Some went on to build careers out of theories like this. The rest of us got $20 haircuts, entry-level jobs in corporations and conveniently developed amnesia for these angry critiques of our late adolescence.

So it’s with a sense of deja-vu I return to Ethnomethodology to see if it has any value for my life, thirty-five years after I first studied it. Are there any useful nuggets I can find to help my work in executive communications in the 21st Century? Will I see speechwriting as if for the first time?

My search, inspired, as I have said, by Roy H. Williams, is a deep dive into and report on the core elements of the theory that are relevant. I’ll strip out the academic jargon. And, frankly, plagiarize the academic sources without the usual attribution, but I will include a full set of references for sources I use.

My next posting in the series will examine what the heck Ethnomethodology is all about and why should speechwriters bother examining what everyone else takes for granted?

My inspiration for a ‘deep dive’ into science and philosophy as it affects executive communications (which I’m classifying as ‘Deep End’ postings) is ad-man extraordinary Roy H. Williams.

Before I launch into the first deep dive of my own, I’ll try and show how useful Roy’s insights derived from ‘complicated stuff’ can be.

Apart from his books, be sure to check out his archives of Monday Morning Memos – fascinating and instructive notes he emails every week.

Take as an example Chapter 21 of his book Secret Formulas of the Wizard of Ads.

In four brief pages Roy clarifies the visual and auditory processing power of the brain and how two key areas are involved when people hear and see advertising messages: Wernicke’s area where the visual and auditory associations meet and we assign names to objects and comprehend spoken language; and Broca’s area where language processing, speech production and comprehension occurs.

Roy concludes the chapter by saying:

Describe what you want the listener to see, and she will see it. Cause her to imagine taking the action you’d like her to take, and you’ve brought her much closer to taking the action. The secret of persuasion lies in our skillful use of action words. The magic of advertising is in the verbs. Just ask Broca.

Having set this up, Williams then explains, in subsequent chapters, how to write compelling ads by ‘surprising Broca’.

Williams is not afraid to risk losing some readers in his detours into ‘advanced’ theories of neuroscience and medicine. The reward for those of us who stick with him is an incredible insight into the ways that communication works in the world of advertising.

My goal, in future Deep End postings, is to explore detours of my own and see what lessons can be learned.

Stay tuned.

Ever noticed there’s a slew of consultants out there who will offer advice on what the well-groomed public speaker should be wearing?

It all began with Dress for Success.

Now, for the executive on the fast-track, there’s outfits like Global Image Group who offer to

Perfect your understanding of industry appropriate business attire using The Style Scale System and define your own personal style.

Why sweat the details of speech structure, message and authenticity in communications when it can all be reduced to implementing the guidelines of confident dressing and dress for the position you want, not the one you have. Look for help from Michelle, a Certified Image Master.

If people are wow’d by the clothes you wear they’ll not even notice the sweat on your brow and upper lip; detect the fear in your eyes or even take much notice of your face at all.

On my last morning in DC I visited the International Spy Museum. It opened in 2002, post 9/11, in a city which had only just escaped devastation by a fourth gang of saboteurs operating behind enemy lines with impunity.

The Museum serves to remind us, Lest We Forget, that the history of espionage is filled with the actions of foolhardy men and women (brave fellows if they work for us, cowardly scum if they work for the opposition), who used deceit, disguise, cunning and forged documents to further their interests. Hero, villain or traitor, it depends which side you’re on. The Museum celebrates espionage in all its glory, gory detail. Espionage (spying) is the practice of obtaining information about an organization or a society that is considered secret or confidential without the permission of the holder of the information. It’s a form of warfare waged “unfairlyâ€? since the day the Trojans learned to Beware of Greeks Bearing Gifts.

It was spooky (pun intended) to learn that Washington DC has one of the world’s largest populations of spies. I wonder how many have paid their $16 admission to experience this celebration of their chosen lifestyle. I wondered if the couple with the Eastern European accents standing next to me in line were here to learn a thing or two.

There’s a delicious irony in visiting an institution which puts on an exhibit aspects of a clandestine world.

I remembered the decommissioned Regional Seats of Government in the UK which are now identified by a tourist information sign:

If it’s ‘Secret’ why, err, have a sign on the highway showing you where it is? Of course, a grammatically accurate sign would read “Formerly-Secret-Nuclear-Bunker-Now-Open-To-The-Public”.

So it is with the International Spy Museum, which has items on open display that people, literally, once died to protect from view.

The Museum does a great job entertaining visitors with a stage-managed entrance routine. We’re marshaled into an elevator and asked to choose a ‘cover’ for our visit. The make-believe is that we are being groomed to become spies:

Your mission, should you choose to accept it, is to take an unforgettable hands-on tour of the all-but-invisible profession that has shaped history and continues to impact world events every day.

The driving directions for the Museum warn Beware. You may be followed. The ticket proclaims ACCESS GRANTED.

All familiar stuff to anyone who rents a DVD of the excellent BBC series MI5 (recommended).

Once inside, there’s a fascinating range of 007 gadgets: tear gas pens and lipstick pistols; decoder rings, invisible ink and Enigma machines – there’s even Bond’s Aston Martin.

This, however, is the real stuff, which caused real people to really die. Example: a Bulgarian Umbrella like the one the KGB used to murder Georgi Markov on Waterloo Bridge in 1978.

The exhibits are well researched and explained.

There’s a broad swath of history and geography covered: the Rosetta Stone; Jefferson’s cypher of 1790; WWI and WWII paraphernalia; Cold War tunnels; fragments of the Berlin Wall and of the cement foundations from the US Embassy in Moscow so riddled with bugs they tore it down.

There’s a very educational video showing how to pick a lock; an eye-opening series of bugs and listening devices which, like everything electronic, have shrunk to pin-head-size over the last 60 years.

There’s a rogues gallery of traitors: from the Rosenberg’s to the CIA mole Aldrich Ames and the FBI turncoat Robert Hanssen. There’s surprising detail on the extensive network of German spies operating in the Eastern US in WWII. But nothing to explain why we placed Japanese civilians in West Coast concentration camps.

Indeed, for a Museum that celebrates the Intelligence Services, there are aspects of the exhibit that are curiously misleading. The plaque discussing the Cambridge Spy Ring wonders if the “4th Man” would ever be found. “Could it have been…Anthony Blunt”? Duh. Is this misinformation deliberate, or just coy? Is the Red Scare video on McCarthyism so hidden inside a blanket of ‘enemy within’ propaganda that all but the carefully observant would realize the enormity of the witch hunt? Or was this more deliberate irony?

And what’s with the propaganda aimed at kids? The website lists a number of special programs which made me wonder.

So, once the School Outing jollies with which the Museum presents itself wore off, I was left wondering about the narrative they’ve chosen to tell the story of espionage. What’s their back-story? How did they select among the reflections in the mirror-world of spying. What choices were made between information and misinformation?

I think, my Dear Watson, two things can be deduced.

One, the ‘secrets’ on display in the Spy Museum are very much yesterday’s secrets. The Cold War is about as recent as it gets. Google Earth in the last room merely hinted at what the NSA (no, not the NSA I belong to, the other one) gets to see and hear down the road at Ft. Meade and over in Britain atGCHQ, Cheltenham.

Two, the Museum maintains a deafening silence on espionage involving today’s villains (or heroes) working in the Middle East. I’m afraid this is a case where no matter how much history we learn, we are destined to repeat it. The difficulty of infiltrating Islam outweighs those of building a cover to fool fellow-Caucasians in East Berlin. These are times when other side enjoys the Navajo code talker advantage. Our Farsi speakers are few and farsi between.

Executive Communications Lessons

A spy, like a writer, lives outside the mainstream population. He steals his experience through bribes and reconstructs it.
– John Le Carre

So what lessons can a speechwriter take away from a visit to the International Spy Museum? Apart from the opportunity to make bad puns. What, if anything, could the cloak and dagger world of espionage have in common with modern business? I can’t possibly begin to imagine.

OK, OK, I’ll try.

• Speechwriters often have to tell a nuanced story. After all, if things were cut n’ dried they’d hire stenographers to write the damn things.
• We practice our tradecraft anonymously, with no expectation of public recognition for our efforts. John le Carre’s novels echo the politics of some Exec Comms departments. Speechwriters do come in from the cold. Some are disappeared. Luckily, very few are tortured, at least physically.
• Corporations can lose key players to the competition. He went over to the Dark Side. The profile on yesterday’s Royal Art Historian needs to be edited out when it’s suddenly found that he (or she) was not to be trusted.
• Employees and customers need to have the past re-scripted in light of new facts. Secrets must be kept. C-Suite executives are well versed in being economical with the truth. You may think that, I couldn’t possibly comment.
• Competitive intelligence must be gathered, legally. High-level candidates recruited from competitors:
  

  Tis the easiest thing in the world to hire people to betray their friends
  – Daniel Defoe, author, Robinson Crusoe and creator of England’s first secret service

• Way back yonder staff may’ve used carrier pigeons and dead letter drops to get word back from the field to headquarters. Heck, some companies probably funded improbable, costly projects like the Berlin Tunnel to gather G2. Nowadays, we seed the web with listening devices to monitor traffic (they’re called RSS feeds).
• SIGINT only goes so far. Few speechwriters succeed without running a carefully cultivated network of agents across the company. These informants must be recruited, tested, protected and pampered. The information they supply on the operations of their business unit must be verified, synthesized, stripped of extraneous detail and woven into the seamless story of the final product. At the end of the day the speechwriter is the one whose head is on the block if misinformation has crept in.
• The Moscow Rules work as well for corporate executives at a Trade Show or Conference today as they did for those Cold War CIA case officers in East Berlin. Memorize them:

1. Assume nothing
2. Never go against your gut (Jack Welch led straight from his)
3. Everyone is potentially under opposition control
4. Don’t look back, you are never completely alone
5. Go with the flow
6. Vary your pattern and stay within your profile (PR calls this being on message)
7. Lull them into a sense of complacency
8. Don’t harass the opposition (some even enshrine this in the Employee Code of Conduct)
9. Pick the time and place for action (as Sun-Tzu well knew)
10. Keep your options open (just don’t back-date them, OK?)

Ways of Seeing

A winter’s day in DC. While I slept snow came shawling out of the ground…drifted out of the arms and hands and bodies of the trees; snow grew overnight on the roofs of the houses like a pure and grandfather moss, minutely-ivied the walls. (A Child’s Christmas in Wales, Dylan Thomas).

A brisk, crunchy, half-mile walk up the road, past Dupont Circle, I dropped into Teaism to breakfast on a pot of Assam and scrambled tofu. One tea shop and a hundred coffee bars in the capital of a nation that declared its Independence by a consumer revolt against the far leaves – will they ever, ever let us forget?

Around the corner to The Phillips Collection, America’s first museum of modern art, opened in 1921. Housed in the elegant home of Duncan Phillips (1886–1966), the collection includes Renoir’s masterpiece Luncheon of the Boating Party, along with other outstanding Impressionist paintings by van Gogh, Manet, Berthe Morisot, Degas and Cézanne.

The museum is wonderful, intimate and easy to navigate in a couple of hours. The most memorable corner of the galleries was the small room where four of Mark Rothko’s large canvas multiforms hang in close proximity “overwhelming the walls�, and a single bench in the center anchors the viewer. I sat down, breathed in, and spent a good five minutes gazing at each canvas in turn.

Strange and wonderful emotions arose in me as the colors drew me in. The shadow below the frame became part of the soft edges of canvas, included in my field of vision. By the time I turned to view the third canvas, Green and Maroon, things became really interesting.

Rather than looking at the painting I looked into the painting.

The maroon shade of the lower third of the piece began to flux. Paler and deeper areas revealing luminous patterns of inner light changed the longer and more profoundly I held my gaze. The upper section repaid extended observation by morphing from a swirl of dust that into turbulent cloud then eddying currents of deep water.

All this movement came as an utter surprise, an unbidden reward given by the pause in time I spent with Rothko’s masterpiece. In the space between these two elements – between the green and the maroon – there hung a distant horizon, a thundercloud over desert floor, or a glimpse of planet-fall from the window of some interstellar spacecraft. Then, with a sudden surprise I returned to the upper segment and found the smallest pinprick of white sitting in the green, like the evening star. The second I noticed it, it appeared to move across and around, a drifting point on a fluid background. My experience of the painting became utterly subjective, profoundly meditative, surreal and beyond the comprehension of the logical mind.

You won’t get any of this from the representation on the web page above, or the poster on sale in the museum shop. The scale of the original created the experience. Size mattered. The power of the sunset that overwhelms us on the shoreline is lost when we share a snapshot of the same with others. Reality bites.

Executive Communications Lesson

Artists like Rothko communicate non-verbally.

However, I believe astute professional speakers can learn from the response people have to great Art.

Remember that the audience is looking at you as well as listening to you.

Use words to paint pictures.

Be aware of the soft edges of your presentation.

Suggest, play with tone and vary the intensity of your message.

Shades of meaning and the open space around the big issues invite participation. Draw them in. Show, don’t tell.

Paint big; then bring it up close and personal. Overwhelm the walls – have your voice fill the halls.

Give the audience time to discover the hidden depth in your message.

Try this one on for size: use Green and Maroon as the outline of your next speech. Here’s how. Fill the majority of the talk with two main arguments which you lay on in thick, varied, contrasting colors. Then leave a thin space between to excite their imagination. Examples of a transitional area between bold statements that might work for your speaker:

• Night becomes Day with the beauty of Dawn; let us awaken to this new opportunity
• Good arises from Evil at the moment we make the Right Choice; that decision must be made
• The Sky meets the Ground at a Distant Horizon; will you take the journey there with me?

Following the success of the Washington Speechwriters Roundtable and similar ad-hoc professional associations in New York and Chicago, a group of us met at the Speechwriters Conference and launched a Northern California Speechwriters Forum.

We plan to hold face-to-face meetings in the San Francisco Bay Area. However, the main form of communication will be via the web. We’ve started a Yahoo Group for anyone who is interested in sharing job postings, professional development tips, and more.

If you are located in N. Cal and involved in any aspect of PR, Internal or External communications and would like to join please sign up here:

Click to join nc_speechwriters

Father McKenzie writing the words of a sermon that no one will hear
No one comes near.
Look at him working. Darning his socks in the night when there’s
nobody there
What does he care?

All the lonely people
Where do they all come from?
All the lonely people
Where do they all belong?

The Beatles ‘Eleanor Rigby’

Quick! What do HP, the AARP and the FBI have in common? No, it’s not geeky guys over 50 with a penchant for spying! Each of these organizations sent six or more speechwriters to the Ragan Speechwriters Conference.

The speakers at the event exhibited a love of French Generals and English Queens; I Claudius and Animal House. There were exhortations for writers to blog; speakers to stand sideways; calls for better rhetoric and simpler slides.

There was a fascination with great orators with three initials: MLK; JFK; FDR and WRC.

There were spooky representatives from the military-industrial complex: men and women from three-letter Agencies mixed with Canadian Space Agency people and guys and gals who were Proud to Be Americans.

At the other extreme there were free-associating consultants who Photoshopped salespeople with Beatles haircuts and billed their clients with a smile.

There were Fishbone Diagrams and Flesch-Kincaid Grade Level scales; baseline surveys and blogging platforms.

There was ethos, logos and pathos; decaf, regular and Earl Grey.

There was bone-chilling cold.

There were 250 people looking for the secret sauce so they can write the words of a sermon they hope someone will hear.

Gentlemen, he said,
I don’t need your organization, I’ve shined your shoes,
I’ve moved your mountains and marked your cards
But Eden is burning, either brace yourself for elimination
Or else your hearts must have the courage for the changing of the guards.

Bob Dylan ‘Changing of the Guards’

Debbie Weil: An executive communicator’s guide to corporate blogging

Following my quick experiment in ‘Live Blogging’ during Debbie’s afternoon seminar this post is a summary of the rest of her material.

If there’s one thing more up in the air than the future of corporate blogging, it’s the role of the communicator in supporting corporate blogs. Debbie Weil has forged a sophisticated vision for how organizational leaders can and should participate in the blogosphere—and how their speechwriters can (and can’t) help.

The session promised to share information on:

Along the way, you’ll see examples of leadership blogs, and learn from the best (and the worst) in the business. You’ll leave this session not only knowing how to create a leadership blog but how to create a whole blog strategy for your organization.

Debbie pays the mortgage by consulting with organizations on blogging. She works with CEOs as an executive blogging coach and writes a blog of her own, Blog Write for CEOs.com

A quick survey of the 250 attendees at the Conference showed that 88% of the companies represented are not publishing blogs and 69% not considering publishing blogs. Indifference? Opportunity!

Debbie first explained some of the basics to the dozen or so attendees. Not surprisingly, many of them were in the dark about much of this. Back in 1990 many people did not have email addresses. What a difference a decade made. Look for a similar sea change in blogging, says I.

Making Sense of Social Media

These defeat the silos found in federal government and other big corporations, allowing speechwriters to float like a butterfly over vast reservoirs of speech fodder (he wrote, in a late night mix of confused metaphor).

They allow employees access the creativity outside corporate America. They allow us to be part of the Naked Conversations (which is not to be confused with the Naked Lunch).

Social Media is good for Sharing; Collaboration; Creativity; Participation; Engagement; Authenticity and Transparency.

Example: Writing a book used to be solitary, a blog can encourage comments on text. Wikis also. The blog takes all the comments and centralizes them.

A business blog is:

Debbie led the group in a debate on pros and cons of blogging. By the end of the afternoon at least one former skeptic was convinced. Look for a blog by an employee of a Defense Contractor (of course, if you read it, he may have to shoot you!) She took us through a show and tell on setting up feeds in Bloglines. We discussed the best use of RSS feeds and such to help monitor the blogosphere. I refrained from mentioning my Handy Dandy Guide to setting up an RSS Newsreader, so I’ll do that here.

The question arose as to why more speechwriters don’t blog. One thing might be the load. David Murray, Editor of the Speechwriters Newsletter claimed to be the ‘world’s first retired blogger’ – he was actually paid to blog by Ragan Communications and gave it up due to the time factor. However, speechwriters who don’t get their own by-lines might get great joy out of blogging.

Debbie advised your topic has to be your passion. Her workbook on content development for blogging has worksheets on:

Debbie showed us how easy it is to start a blog in Typepad and post to it, change the URL to map to a web site you may have and more. She used her China Blogging Tour blog set up in anticipation of a book tour she’s undertaking over there, as an example, inserting pictures and video from YouTube and Bebo links.

And that, after an intense three days in Washington DC, was that.